Application Guide

3. If your PC connects to the network through the router, please ensure the router is
operating well. You can try to reset your router, or update the firmware of the router.
4. Contact your networking service vendor to make sure your internet connection is normal.
[Motherboard] Troubleshooting for Utilities
Q1： How to download the Utilities?
A1： Please refer to How to download/update the driver and you can find Utilities at the
Download page.
Q2： Why can't I find the specific Utilities on the support page of my motherboard?
A2： If you cannot find a specific utility on the support page of your motherboard model,
it means that your motherboard does not support that specific Utilities.
Q3：Where can I find utilities such as EZ Flash 3/EZ Update /Push Notice from the download
page?
A3：EZ Flash 3 can be found in the BIOS. If its not listed, it means this motherboard does not
support this function.
Please refer to the support link for further information :
https://www.asus.com/support/FAQ/1012780
Q4：Why can't I remove the Utilities after I replace the motherboard?
A4：Since ASUS Utilities are authenticated with the original motherboard, they might not be
able to be removed and will need to be reinstalled when using a non-ASUS replacement
motherboard.
If using an ASUS motherboard, please download the latest version of the software from the
ASUS Official Website. Whereas, if you're not using an ASUS motherboard, it is recommended
to reinstall the utility.
[Desktop PC] Troubleshooting for the crash in desktop
The following situation might lead to the crash in your desktop :
1. The memory fails or cannot be normally detected by the device