Warranty

6
• Ensure that You have fully backed up all the data stored on Your
Product and removed any personal, confidential, or proprietary
information before any service process is started. You agree that
ASUS may delete any data, software, or programs installed on the
Product without restoring them. ASUS shall not be held liable for the
permanent loss, damage, or misuse of your data.
• Pack the Product in safe and stable packaging. The original packaging
may be useful for this purpose. In any case, the packaging should meet the
following requirements:
• Use a rigid box with flaps intact
• Remove any labels, hazardous materials indicators, and other previous
shipment markings on the box that are no longer applicable
• Wrap all items separately
• Use adequate cushioning material
• Use strong tape designed for shipping
• Do not use string or paper over-wrap
• Use a single address label that has clear, complete delivery and return
information
• Place a duplicate address label inside the package
• Please do not send in anything but the Product itself unless specifically
requested by ASUS. Please remove any accessories as well as any
removable storage devices such as memory cards, discs, flash drives, from
the Product. ASUS shall have no liability for the loss, damage or destruction
of accessories or removable storage devices, unless they are caused by
willful or gross negligent acts by ASUS.
• Remove or provide any password that You assigned to the Product. If
access to the Product is blocked by passwords, then ASUS may not detect
and repair all failures of the Product.
• If the Product is designed with the TPM ( Trusted Platform Module)
function, provide the embedded security chip pre-boot password.
5. RMA methods
If RMA is necessary, you have to deliver your product to the nearest ASUS
Repair Center. ASUS may, in its sole discretion, simplify the service procedure
by offering you to deliver the Product to the retail shop where you bought it
or through a free pick-up and delivery service.