User's Manual

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The client cannot establish a wireless connection with the
router.
NOTE: If you are having issues connecting to 5GHz network, make
sure that your wireless device supports 5GHz or features dual band
capabilities.
• Out of Range:
• Move the router closer to the wireless client.
• Try to adjust antennas of the router to the best direction
as described in section 1.4 Positioning your router.
• DHCP server has been disabled:
1. Launch the web GUI. Go to General > Network Map>
Clients and search for the device that you want to
connect to the router.
2. If you cannot find the device in the Network Map, go to
Advanced Settings > LAN > DHCP Server, Basic Config
list, select Ye s on the Enable the DHCP Server.
• SSID has been hidden. If your device can find SSIDs from other
routers but cannot find your router’s SSID, go to Advanced
Settings > Wireless > General, select No on Hide SSID, and
select Auto on Control Channel.
• If you are using a wireless LAN adapter, check if the wireless
channel in use conforms to the channels available in your
country/area. If not, adjust the channel, channel bandwidth,
and wireless mode.
• If you still cannot connect to the router wirelessly, you can
reset your router to factory default settings. In the router
GUI,click Administration > Restore/Save/Upload Setting
and click Restore.