Warranty
3
distributor who sold the modules, or (c) Astronergy at the
address above.
B. Warranty claims must be sent by registered mail or
courier. The claims must include the serial number of
the defective module(s), accompanied by a copy of
the relevant invoice and purchase contract, and must
state: "We hereby accept, and agree to, the choice of
law, the choice of an expert appraiser and the choice
of arbitration as set out in Clause 6 of your Limited
Warranty for Crystalline PV Modules on which our claim
is based." Together with the notification, the customer
should enclose evidence of the date of sale on which the
modules were purchased. Incomplete notications claims
that do not meet the notification deadline of Clause 4,
Section C will not be processed.
C. Any claim under this limited warranty shall be forfeited
if (a) the customer does not notify Astronergy or their
distributors of such claim in writing in accordance with
Clause 4 paragraph A within twenty (20) days after
discovering or after the customer should have discovered,
the defect claimed under warranty; or (b) the customer
does not commence court or arbitration action within six
(6) months after proper notication of the claim.
D. Astronergy reserves the right to deliver another type of
module (dierent in size, form, color, shape and/or power)
to replace the claimed one if it is no longer in production
when the warranty claim is received.
E. The repair, replacement, or additional delivery of a
module neither renews nor extends the period of the
warranty.
F. Any claimed/defective product that has been replaced
by Astronergy shall become the property of Astronergy.
The claimed/defective product shall be returned or
otherwise disposed of in accordance with the instructions
of Astronergy and at the customer’s expense.
e. Non-signicant damage of junction box due to
environmental stress or indication of corrosion.
f. Non-signicant damage of connectors and cables due
to environmental stress or indication of corrosion.
g. Non-signicant damage of frame xation due to
environmental stress.
• Power failure surges, ood, re, accidental breakage or
other events caused by force of nature, force majeure,
or other unforeseeable circumstances outside the range
of inuence of Astronergy.
C. The Limited Warranty for Crystalline PV Modules
does not cover any transportation charges, customs
clearance or any other costs for return of the modules, for
reshipment of any repaired or replaced modules, or costs
associated with installation, removal or reinstallation of
the modules.
D. Warranty claims will not be honored if the type or serial
number of the modules have been altered, removed or
made illegible.
E. Astronergy shall have no responsibility or liability
whatsoever for damage or injury to persons or
property, or for other loss or injury resulting from any
cause whatsoever arising out of or related to modules,
including, without limitation, any defects in the modules,
or from use or installation. Under no circumstances shall
Astronergy be liable for incidental, consequential, loss of
use, loss of prots, loss of revenues, loss of production or
special damages. Astronergy’s aggregate liability, if any, in
damages or otherwise, shall not exceed the invoice value
against the aected modules as paid for by the customer.
4. Obtaining Warranty Performance
A. Warranty claims should be sent to (a) the dealer who
sold the modules, or (b) the authorized Astronergy