Troubleshooting guide

SECTION 4

MAINTENANCE

Shipping or Transporting the Printer

If you have to ship or transport the Printer for any reason, the unit will have to be prepared. Once the

Printer is prepared, carefully package the Printer, Printhead Cartridge, Service Station and Ink Tanks in

their original packaging.

Deprime the System

1. Depriming forces all of the

ink to return to the Ink

Tanks. Open the Toolbox

User Interface screen and

click “System Deprime”.

Remove the Printhead Cartridge

1. Open the Top Cover. Press the Printhead Latch

Release Button [1]. The Printer pumps any ink in

the system back into the Tanks. Then the Printhead

Latch pops open [2].

NOTE: You can perform this same function

from your computer by clicking the “Printhead

Release” on the User Interface screen in the

Printer Toolbox.

CAUTION

DO NOT PRY OR MANUALLY LIFT THE

PRINTHEAD LATCH OR THE LATCH MAY

BREAK. ONLY OPEN THE LATCH USING THE

RELEASE BUTTON ON THE PRINTER OR THE

PRINTHEAD RELEASE COMMAND IN THE

PRINTER TOOLBOX.