Troubleshooting guide
SECTION 4
MAINTENANCE
36
2. Open the Front Cover, release the Ink Tank
Latch(es) [A] and remove the Ink Tank(s) [B]
that did not refresh.
3. Clean the Ink Level Prism [A] and QA Chip
contacts [B] with a clean, dry, lint-free cloth.
NOTE: You can dampen the cloth with
distilled water to wipe the Prism, but
DO NOT get the QA Chip contacts wet.
4. Reinstall the Ink Tank(s) (labels up),
close the Ink Tank Latch(es). Click
“Continue” on the Confirm screen,
then “Refresh Ink Levels” on the User
Interface screen.
5. Close the Front Cover.
Storage
New Ink Tanks should be stored in their original packaging and kept away from heat.
Opened Ink Tanks should remain in the Printer.
Nominal Ink expiration date: 24 months following date of manufacture (ink fill date).
Disposal
The Ink Tank may be disposed of in a normal manner.
Clean up spills with soap and water. Abrasive soap is effective in cleaning ink off your hands.