Troubleshooting guide

SECTION 3

OPERATING THE ASTROJET M1

Cleaning Buttons: Provide 3 levels of cleaning for the Printhead Cartridge. These work the same way as

the “Clean Printhead” buttons in the Printer Driver:

Quick Clean Printhead – Circulates ink, wipes and cleans the Printhead Cartridge.

Normal Clean Printhead – Runs cleaning and wiping routine twice for better flushing and cleaning.

Full Clean Printhead – Runs the cleaning routine multiple times for the most thorough flushing and

cleaning of the Printhead.

[B] Basic Printer Settings – Lets you adjust

automated service and cleaning intervals, adjust

the feeder speed for a job, manually set the gap

between pieces and adjust the Printer for pre-

printed media.

KWS Setting – (Keep Web Spitting) Keeps

Printhead hydrated while running a job. Select

from 3 settings: None, Light (default), Heavy,

to determine how much ink will “spit” from the

Printhead Nozzles. Set in conjunction with

“Mid-Job Servicing” which determines the

frequency of the Printer stopping for self-

servicing during a job.

Mid-Job Servicing – Sets the frequency of

automatic maintenance cycles run during a job

after a set amount of media is run. Settings are: Default (14m), Level 4 (100m), Level 3 (250m), Level 2

(375m), Level 1 (500m) and Off (. NOTE: Changing the setting from “Default” may cause print

quality issues and reduce Printhead life.

Cutsheet Feeding Mode – Permits you to change how the Printer feeds media depending on the type of

job you are running:

Safe Feed – Leaves a larger gap between pieces to reduce overprinting onto the next piece. This

setting is useful for more intricate printing jobs or jobs requiring the best print quality.

Max_Throughput – Allows fastest printing speed. The Printer works like a stream feeder. This

setting is useful for simple printing jobs. NOTE: A few extra blank pieces may run through at the end

of the job.

NOTE: These two settings can be changed without stopping the job. Example: While running a job

in “Max-Throughput” you find that the media is jamming excessively due to speed. Open the

Toolbox, check “Safe Feed” and click “Submit”. The Printer will automatically adjust without

having to pause or stop the job.

Purge Bar Position – In operation, the Printhead spits a small amount of ink in the gap between pieces to

keep the nozzles refreshed. For irregular-shaped pieces (like an envelope flap), the sensor may “read” the

lower end as the edge and spray on the tip of the flap instead of the actual gap between pieces. This

feature allows you to manually set the gap to account for the extra length needed to reach the actual gap.

Ignore Exit Sensor – Checking this box turns the Exit Sensor OFF. The Sensor may not detect the

trailing edge of a piece of pre-printed media if the back of that media is dark or black. (Example: adding

addresses to a pre-printed postcard.) This may cause the Sensor to react as if a jam has occurred. Turning

the Sensor OFF prevents these “false jams” from stopping the job.