Troubleshooting guide

SECTION 2
INSTALLING THE PRINTER
7
Hydrating the Printhead Cartridge
Before you begin assembling the Printer, it is a good idea to hydrate the Printhead Cartridge.
CAUTION
 Use electrostatic discharge (ESD) protection when handling.
 Hold the Printhead Cartridge by the handles ONLY.
 DO NOT touch the ink couplings, nozzle surface or electrical contacts.
 DO NOT unpack the Printhead Cartridge until the Printer is ready for
installation. Once unwrapped, delay in installing the Printhead can
compromise print quality due to dehydration.
 DO NOT place an unwrapped Printhead on any surface before installing.
Protect the Printhead from scratches, dust, fibers, dirt and other
contaminants at all times.
1. [A] Carefully remove
the Printhead Cartridge
from the foil packaging.
Tear at notch or cut end
with scissors.
[B] Remove the
protective plastic cover.
Hold the Printhead by the
handle and unclip the
cover from the Printhead.
[C] Remove protective
strip from the Printhead
Electrical Contacts.
DO NOT allow removed
strip to touch the
electrical contacts.
[D] Remove protective
strip from the Printhead
Nozzles. Hold the
Printhead by the handle. Pull the strip tab and slowly peel the
strip from the Printhead.
DO NOT pull the strip at less than a 45° angle from the Printhead surface.
DO NOT allow removed strip to touch the Printhead Nozzles.
2. Use distilled water to moisten the foam strip in the orange plastic cover you removed in
Step 1B (or moisten a clean, lint-free cloth). Carefully reinstall the Printhead back into the
plastic cover. Set the Printhead aside for installation later. This rehydrates Printhead and
allows easier priming once it is installed in the Printer.