Troubleshooting guide

SECTION 1
GETTING ACQUAINTED
4
PRINTER ERROR INDICATORS
PROBLEM
POWER
(ON/OFF)
PAPER
(STOP/RESUME)
CANCEL
(CANCEL JOB)
Paper Feed
Times Out/Out
of Paper
LED ON, steady
LED ON, flashing about 3
times/second.
LED OFF
ACTION:
Press PAPER to pause job. Check/clear paper jams or reload Feeder. If OK, press
PAPER to resume printing. If not fixed, press CANCEL to cancel the job.
Sensor(s)
Covered
LED ON, steady
LED ON, steady
LED OFF
ACTION:
Press PAPER to pause job. Remove media covering Sensor or clean Sensor. If OK,
press PAPER to resume printing. If not fixed, press CANCEL to cancel the job.
Tilt Error
LED ON, steady
LEDs flashing fast alternately
ON/OFF about 3 times/second.
ACTION:
Press PAPER to stop feed. Check that Printer is on a stable, level surface. If OK,
press PAPER to resume printing. If not fixed, press CANCEL to cancel the job.
Ink Tank
Missing
LED ON, steady
LED OFF
LED ON, steady.
ACTION:
Press POWER to turn off Printer. Install missing Ink Tank(s) (see Replacing Ink
Tanks in Maintenance)
Other Errors
LED ON, steady
LEDs flashing fast simultaneously
ON/OFF about 3 times/second. .
ACTION:
Press PAPER to stop feed. Try to determine and correct the problem. If OK, press
PAPER to resume printing. If not fixed, press CANCEL to cancel the job.
MORE TROUBLESHOOTING GUIDES on page 47.