Troubleshooting guide

SECTION 4
MAINTENANCE
44
Shipping or Transporting the Printer
If you have to ship or transport the Printer for any reason, the unit will have to be prepared. Once the
Printer is prepared, carefully package the Printer, Printhead Cartridge, Service Station and Ink Tanks in
their original packaging.
Deprime the System
1. This forces all of the ink to return to the Ink Tanks. You can do this by accessing the Toolbox
Printer User Control Screen and pressing “System Deprime” or by using the Service Tab in the
Printer Driver and pressing “System Deprime”.
Remove the Printhead Cartridge
1. Open the Top Cover. Press the Printhead Cover
Release Button [1]. The Printer pumps any ink in
the system back into the Tanks. Then the Printhead
Cover pops open [2].
NOTE: You can perform this same function
from your computer by clicking Printhead
Release from the Services tab in Print Properties
or the User Interface screen in the M Series
Toolbox.
CAUTION
DO NOT PRY OR MANUALLY LIFT THE
PRINTHEAD COVER OR THE COVER MAY
BREAK. ONLY OPEN THE COVER USING THE
RELEASE BUTTONS ON THE PRINTER OR
THE PRINTHEAD RELEASE COMMANDS IN
THE SERVICES TAB OR M SERIES TOOLBOX.