Troubleshooting guide

SECTION 3
OPERATING THE ASTROJET M1
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Cleaning Buttons: Provide 3 levels of cleaning for the Printhead Cartridge. These work the same way as
the 3 Maintenance Level Buttons in the Printer Driver:
Quick Clean Printhead – Circulates ink, wipes and cleans the Printhead Cartridge.
Normal Clean Printhead – Runs cleaning and wiping routine twice for better flushing and cleaning.
Full Clean Printhead – Runs the cleaning routine multiple times for the most thorough flushing and
cleaning of the Printhead.
Eject Service Station – Releases the Service Station for removal for cleaning, repair or replacement.
Install Service Station – Pulls the Service Station back into place after cleaning, repair or replacement.
Shutdown the Printer – Turns the Printer OFF from your computer.
[B] Basic Printer Settings – Lets you adjust
automated service and cleaning intervals, adjust
the feeder speed for a job, determine ink usage
for a job prior to printing and adjust the Printer
for pre-printed media.
KWS Setting – (Keep Web Spitting) Keeps
Printhead hydrated while running a job. Select
from 4 settings to determine how much ink
will “spit” from the Printhead Nozzles. Set in
conjunction with “Mid Job Servicing” which
determines the frequency of the Printer
stopping for self-servicing during a job.
Mid Job Servicing – Sets the frequency of
automatic maintenance cycles run during a
job. NOTE: Changing the setting from
“Default” may cause print quality issues and
reduce Printhead life.
Cutsheet Feeding Mode – Permits you to change how the Printer feeds media depending on the type of
job you are running:
Safe Feed – Leaves a larger gap between pieces to reduce overprinting onto the next piece. This
setting is useful for more intricate printing jobs or jobs requiring the best print quality.
Max_Throughput – Allows fastest printing speed. The Printer works like a stream feeder. This
setting is useful for simple printing jobs.
NOTE: These two settings can be changed “on the fly” without stopping the job. Example: While
running a job in “Max-Throughput” you find that the media is jamming excessively due to speed.
Open the Toolbox, check “Safe Feed” and click “Submit”. The Printer will automatically adjust
without having to pause or stop the job.
Ignore Exit Sensor – Checking this box turns the Exit Sensor OFF. The Sensor may not “see” the
trailing edge of a piece of pre-printed media if the back of that media is dark or black. (Example: adding
addresses to a pre-printed postcard.) This may “fool” the Sensor into thinking a jam has occurred.
Turning the Sensor OFF prevents these “false jams” from stopping the job.