Troubleshooting guide

SECTION 4

MAINTENANCE

SECTION 4 - Maintenance

This section covers how to care for the Ink Cartridges, clear paper jams, replace the Sheet Separators, and

perform routine maintenance on the Printer.

Inkjet Cartridge

Inkjet Cartridges must be replaced when out of ink, when print quality is poor, or when purging and

cleaning have not helped the image quality. Approximate life of the HP 45 Inkjet Cartridges, based on three

lines of 20 characters at 10-point size per address is:

High Quality

50,000 addresses

Standard Quality

100,000 addresses

Letter Quality

150,000 addresses

Draft Quality

200,000 addresses

NOTE: These figures can vary depending on the font selected.

To Replace Inkjet Cartridge:

1. Open Latch Lever to release Inkjet Cartridge, then pull Cartridge up and out of Cartridge Holder.

2. Remove new Inkjet Cartridge from packaging, taking care not to touch copper contacts,

metal plate, or gold printhead. Remove protective tape from Printhead.

3. With Cartridge’s Printhead pointing down, slide Cartridge into Holder and push down

and toward contacts in Holder.

4. Make sure Cartridge is seated in Holder, then close Latch Lever to secure Cartridge.

DO NOT force Latch Lever into place.

5. Repeat Steps 1-4 above for remaining Inkjet Cartridges.

CAUTION

NEVER SHAKE, DROP, OR HIT THE CARTRIDGE AGAINST THE PALM OF YOUR

HAND OR ANY OTHER HARD SURFACE. SHAKING THE PRINT CARTRIDGE DOES

NOT “MIX” THE INK AND HITTING THE CARTRIDGE AGAINST A HARD SURFACE

DOES NOT CLEAR THE NOZZLES. BOTH OF THESE ACTIONS ACTUALLY HURT

PRINT QUALITY BECAUSE THEY ALLOW BUBBLES TO FORM NEAR THE INK

FIRING CHAMBERS. THESE BUBBLES PREVENT THE NOZZLES FROM FIRING,

CAUSING WHITE STREAKS IN THE PRINT IMAGE.