Troubleshooting guide

SECTION 3
OPERATING THE PRINTER
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A second set of menus is available in the display. To activate, press and hold MENU until “Setup Menu”
appears. Step through these items with “+” or “-” keys.
Total Count – Displays total number of prints that have passed through the Printer. Non-resettable.
BIOS Version – Press the “+” key to display the BIOS version.
Bulk Ink – Not used on this model Printer. No provisions are made to install larger Cartridges.
+ / - key
In various Menu Modes, these keys are used to step through the options.
ON LINE key
If the ON LINE key is ON, display shows “Printer Online / Waiting for Data” and the light is lit. This
means that the Printer is ready to print the job when it is sent. To have the Printer start printing immediately
when the job is sent you must also have the Automatic Feed feature turned ON. If the ON LINE key is
OFF, display shows “Printer Offline / ENTER for Paper Feed”. In this condition Printer can feed paper.
This is useful for setting up the Feeder.
NOTE: If the Printer is off line and you send a job, the display shows “Printer Offline / Data Ready to
Print”. To print, first press the ON LINE key to put the Printer on line. If you sent data and the
Printer is set up to not start feeding automatically and the ON LINE key is lit, then the display shows
“Printer Online / ENTER to Start Feed”.
ENTER key
Used to start the Printer printing when it is online and the Automatic Feed is turned OFF. Additionally,
when the Printer is placed in any of the Menu Modes, ENTER is used to choose the options available.
RESET key
Used to clear the Printer Memory and return it to the wait state. Key only functions if Printer is off line.
Purge While Printing
To do the Purge in the middle of a job, follow these steps:
Press ON LINE to pause current job.
Press MENU, then step to “Press Enter to Purge”.
Press ENTER to start purge. Press ENTER again to stop purge.
Press ON LINE, then ENTER to get back to normal printing.
NOTE: If a media jam occurs during the purge; after purging, use Address Recovery to get back
to normal printing. Otherwise you will lose records.
Printer Driver Properties
Printer Driver describes to the Printer how to print your job. It controls Printer operation and allows you
to send fixed and variable text and graphics to the Printer. Within your data management software is a
“Print” function. In that “Print” function is a Properties button. It is through Properties that you control
Printer output. The following describes the Properties Windows for the Address Printer 5 Driver and
how to use it to customize Printer output.