Troubleshooting guide

SECTION 3
OPERATING THE PRINTER
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SECTION 3 – Operating the Printer
Once the Printer Driver is installed on your computer, you are ready to start printing. This section is
divided into three parts. The first describes the function of the Printer Control Panel. The second section
describes the Driver Properties and the various options available when you run a job. The third section
describes how to Set Up a Job to Print from Microsoft Word.
The Printer Driver installed on your computer in Section 2 should be set as the default driver. It will then
be accessible through your applications such as Microsoft Word. Other types of applications and database
management software will work in a similar manner using the Address Printer 5 Driver.
This Section further assumes that you set up the feed and connected the Astrojet 1000P to your computer.
Printer Operation
When you first turn the Printer ON, the ON LINE key light blinks. Printer’s display shows “Printer
Offline / Enter for Paper Feed”. TEST key light is OFF. In this mode, pressing ENTER key starts the
paper feeding, but no printing takes place.
To print, Printer must be on line and when it is, display changes to; “Printer Online / Waiting for Data”.
In this mode, when a job is sent, Printer will be ready to print when ENTER key is pressed.
The following is a description of the operation of the Printer’s various menu options that let you customize
the operation of the Printer. Printer Control Panel Keys are used to access various functions that help the
operator control the Printer.
TEST key
Pressing TEST key places Printer in Test Print Mode. “Working” appears in the lower half of the display.
Then display changes to “Enter to feed”. Press ENTER to start printing process and print Test Print. To
stop feeding, press ENTER again.
NOTE: If the Printer is set to start automatically (see Menu key below) the Printer starts printing the
Test Print once it is loaded without your having to press the ENTER key. In this case, pressing
ENTER stops the paper feed.
To exit Test Print mode, press TEST again. Printer returns to its ready state.
Press and hold TEST key to make Printer enter “Service Menu” where various Printer functions can be
tested. To exit “Service Menu”, press TEST key a second time. “Service Menu” is used primarily by
service personnel to diagnose problems should they occur. Use “+” or “-” keys to scroll through the menu.
Press ENTER to test the function.
To check Ink Cartridges ink levels when you enter “Service Menu”, press the “-” key and the amount of
ink left appears as a percentage in the lower half of the display window.
MENU key
Used to access special features built into the Printer and to customize Printer operation. Basic features are
accessed by pressing MENU. Use the “+” or “-” keys to access the features.
Features available under this mode of operation are as follows:
NOTE: If ON LINE key is ON, you cannot enter the Menu mode. Take Printer offline by pressing
the ON LINE key.
Media Thickness Setup – First item to appear in the display is “Media Thickness Setup,” (if Printer
is equipped with an Automatic Media Thickness Control). You can use this feature to preset the
Printhead height for various media thicknesses.