Specifications

Section 6 – Trouble Shooting Guide

The following trouble shooting guides are provided to assist you in solving any

problems that might occur with the AstroJet 1000 Printer or its software. We have

tried to make them as complete as possible. The best advice we can offer is to make

sure that the system is setup properly, plugged in, that it has an adequate supply of

ink before attempting to trouble shoot any problem.

Inkjet Cartridges

HP 51645A Print Cartridges

CONDITION PROBLEM SOLUTION

Cartridge will not print Sheet is blank even after it has

gone underneath cartridge(s).

• Check to make sure the

tape is off the printhead

• Remove and reinsert the

cartridge into the carriage

holder

• Install a new print

cartridge

• Clean cartridge

• Check media thickness

adjustment.

White streaks in text or graphics

• Re-insert the cartridge

into the carriage

• Wet wipe and purge the

cartridge (There are

clogged nozzles.)

• Clean interconnects

• Insert a new Print

Cartridge

Black streaks around text

• Wet Wipe the cartridge

(There is ink buildup or

dirt on the cartridge.)

• Check Media thickness

adjustment. It may be too