User Manual

Astera LED Technology GmbH
User Manual for FP1 Titan Tube™ 2018-11-01
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6 TROUBLESHOOTING
The fixture does not turn on.
The battery may be empty. Connect it to the AC and try again.
A new Titan Tube needs to be connected to AC power for a few seconds to disable its
shipping mode.
The fixture turns on and the display is on, but the LEDs do not emit light.
The fixture could be set to BLACKOUT mode, set to display black color or is operating in DMX
mode and doesn’t receive a valid signal. It is good practice to do a RESET SETTINGS (Chapter
7.22) between setups.
The fixture is not working correctly - it does not display the color or effect chosen.
The fixture may still be operating under a previous setting. It is good practice to do a RESET
SETTINGS (Chapter 7.22) between setups.
After completing a RESET SETTINGS, the fixture still cannot be controlled by AsteraApp™.
Make sure the Radio PIN (Chapter 7.21) of the fixture and AsteraApp™ is the same.
The fixture does not run long enough on battery.
The required RUNTIME can be set. By default, it is set to 5h. To achieve a greater battery
runtime, set the RUNTIME to the required time (Chapter 7.16). Alternatively, program the -
fixture to only display colors that use less power, such as Red, Green and Blue.
If the runtime is still too short, consider that it is reduced slightly if the battery is very cold.
The power cable is connected but the fixture is not charging.
The battery may be fully charged. Refer to chapter 4.2.1 for more details. The fixture will only
commence charging when its battery has a temperature of 45° or less. Turn the fixture off and
let it cool down; once cold enough, it will start charging. If it still not charging, consult our
website.