Owner's Manual

Miscellaneous

User Guide

Trouble-

shooting

1. The device won't turn on.

Please check whether the power adapter is

connected properly.

2. Sound doesn’t come out.

Check if the volume is set to [0].

Check the volume of the connected mobile device or

external device.

Check the line-out settings in the connected external

device.

3. The sound is distorted.

Check if the volume is too high.

Set the treble and bass levels again.

4. Cannot connect to Bluetooth.

Check the Bluetooth settings in the mobile device

you want to connect.

Disconnect the mobile device from Bluetooth and

try connecting it again.

Move the mobile device close to the product and try

connecting it again.

Move away from devices such as microwave ovens

and wireless network-related devices and try

connecting it again.

5. The radio has noise.

Adjust the position and height of the antenna.

Move the product and check it again.

Common issues and solutions