User`s guide

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If Mercury won’t turn on or start up:
Make sure the AC Power Adapter is plugged
into Mercury and into a functioning power
outlet.
 Check that the battery is installed properly and
check the Mercury Control Panel to see if the
battery is charged.
If Mercury does not start up properly:
Reset it.
 Remove the battery and disconnect the AC
Power Adapter. Depress the power button for
several seconds. Then reconnect the AC Power
Adapter and press the power button.
If that does not work, or if you hear a strange
sound during startup:
 Contact Assistive Technology, Inc.
What if I have a problem?
If Mercury won’t respond, the pointer
won’t move, or the display is dim:
Tap the screen. It may take a few seconds to
respond.
If not, try to cancel what Mercury is doing:
 Press the <ctrl><alt><delete> keys
simultaneously. Choose Task Manager and then
click on the End Task button.
 If the Mercury does not respond, press the
<ctrl><alt><delete> keys simultaneously and
click on the Shutdown button in Task Manager.
If your Mercury still doesn’t respond, restart it.
 Press and hold the Power button for five
seconds to shut down the Mercury, then press
the Power button again to restart it.
If the problem occurs when you use a certain
program:
 Check with the program’s manufacturer to see if
it is compatible with Mercury.
If the problem occurs frequently, contact Technical Support at
Assistive Technology, Inc. at 1-800-793-9227. Before calling,
find the Mercury’s serial number, located on the sticker on the
rear of the device. You will need to give the ATI Technical
Support Representative this number when you call.