User Manual

YOUR SUCCESS IS OUR CONCERN!
Eng 10
TROUBLESHOOTING
Thepossiblemalfunctionsareshownbelow.Ifthedevicedoesnotfunction
asitisexpected,pleasetrythefollowingsteps.Iftheproblempersists,
guidedby theserecommendations,contactacertifiedservicecenter.
Thedeviceisnotrespondingorcan’tbeturnedon
• Resetthedevicebypressingtheresetbuttonatthebottom.Thedevicewill
be forcedshutdownifitisonandyouarerequired torestartthedeviceagain.
• Batteryhasbeen fullydepleted.ChargethedeviceviaUSBoradapter.
BatteryLifeseemsshort
• Theoperatingtemperatureisbelow5 ° .Thisisduetothecharacteristics
ofbatteryandnotamalfunction.
• Thebattery isnotusedforprolongedperiod.Pleaserechargethebatteryof
thedeviceagain
• Thebatteryisnot fullycharged.Pleasecharge thedevice for5hours.
• Thebatteryneedstobereplaced. onsulttheauthorizeddealerfor
service.
ThedevicecannotbeoperatedduringUSBconnection
• Thedevicecannotbeoperatedwhileitisconnected toPC.
• Touchandholdthe USBconnection iconatstatusbaranddragdownwards
todisplayaOngoinglist,thenselect “TurnoffUSBstorage” toresume
operation.
Touchscreenproblem
Ifthetouchscreendoesnotrespond,usetheTouchPanel Calibration
function from Settings tocalibrate thescreen.
Nosoundfromearphone
• Checkifvolumeisset to ‘0’.
• Earphonemaybebroken,pleasechangeanotherone
Bignoise
• Checkif thereisdustintheearphoneorspeaker
• Checkif thefileisbroken
Frozentoanyoperation
Pleaseuseapin toresetand thenrestartyour tablet
Applicationnotworkable
• Possiblereasonsmaybe that thisappisnotcompatiblewithyour OS
• Downloaded*.apkfileisbrokensoyoumayneedtodownloadafull
version.