Product manual

EAP01 - Product Manual
6 Fault Finding
Table 2 EAP01 Faults – VAR4/12/20
Operational Fault
Symptom
Fault
Description
Fault Code(s)
Reported and
Logged at the
VAR4/12/20
Other
Indication
Suggested Action
Total loss of live
audio announcement
from a single
microphone, though
the microphone still
appears to be
functional.
Input audio
surveillance
IPXX AUDIO INPUT
XX=01 to 20
Mic Status LED
constantly ON
or OFF
• Check audio cabling or power
supply cabling between
microphone and Router.
• Replace microphone console.
• Replace Router.
Total loss of live
audio announcement
from a single
microphone, though
the microphone still
appears to be
functional.
Mic capsule
fault
IPXX MIC CAPSULE
XX=01 to 20
Mic Status LED
constantly ON
or OFF
• Check continuity of
microphone capsule and any
associated wiring, if faulty then
replace capsule if possible.
• Replace microphone console.
• Replace Router.
Total loss of all
functionality on a
single microphone.
Mic comms
fault
IPXX MIC COMMS
XX=01 to 20
Mic Status LED
constantly ON
or OFF
• Check data cabling or power
supply cabling between
microphone and Router.
• Replace microphone console.
• Replace Router.
No operational
failure on initial fault
report. Total loss of
all functionality on a
single microphone if
subsequent fault
reports within one
hour.
Mic CPU
reset
IPXX MIC COMMS
XX=01 to 20
Mic Status LED
constantly ON
or OFF
• A one-off occurrence may be
experienced due to EMI or
transients.
• Repeated occurrences indicate
faulty microphone electronics,
so replace microphone
console.
Total loss of all
functionality on a
single microphone.
Mic RAM
error
IPXX MIC FAULT-09
XX=01 to 20
(Mic Processor stops)
Mic Status LED
constantly ON
or OFF
• A one-off occurrence may be
experienced due to EMI or
transients.
• Repeated occurrences indicate
faulty microphone electronics,
so replace microphone
console.
Total loss of all
functionality on a
single microphone.
Mic ROM
error
IPXX MIC FAULT-09
XX=01 to 20
(Mic Processor stops)
Mic Status LED
constantly ON
or OFF
• Replace microphone console.
Loss of All-Call
functionality on a
single EAP01
microphone
All Call PTT
Contact
Fault
IP01 ALLCALL PTT
Audio Input 01
or
IP02 ALLCALL PTT
Audio Input 02
• Check hardwired PTT wiring
between the appropriate
microphone and the Router.
• Replace microphone console.
• Replace Router.
Loss of Speak Now
LED functionality on
a single EAP01
microphone
LED fault
SPEAK-
NOW
IP01 SPEAK LED
Audio Input 01
or
IP02 SPEAK LED
Audio Input 02
• Check wiring between Router
and SPEAK-NOW LEDs on the
appropriate microphone.
• Replace microphone console.
• Replace Router.
Issue: 02 complete, approved
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