Specifications

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sanitary supplies, q-tips, dental floss, and children's toys. Improper garbage disposal use also
causes many plumbing clogs. Always use plenty of cold water when running the disposal. Allow
the water to run 10 to 15 seconds after shutting off the disposal. You can usually clear clogged
traps with a plumber's helper (plunger). If you use chemical agents, follow directions carefully to
avoid personal injury or damage to the fixtures. Waste materials, including grease, fat and
petroleum products, should never be disposed of via the plumbing system. These materials
will accumulate in the piping, especially in the p-traps, and can significantly reduce the flow of
water through the waste system. These substances are also very detrimental to the municipal
sewage treatment systems. To clean a drain stopper (usually found in bathroom sinks), loosen
the nut under the sink at the back, pull out the rod attached to the plunger and lift the stopper.
Clean and return the mechanism to its original position.
Low Flush Toilets
Due to conservation efforts and by-law regulations, today’s toilets use less water. In fact, today’s
toilets use 2/3 less water than the old standard toilets. As a result, flushing twice is occasionally
necessary to completely empty the toilet bowl. Rest assured, even when you flush twice, you are
saving water and complying with the law.
Low flush toilets may clog more easily. As such, it is recommended that you do not dispose of
large volumes of paper or any feminine products in the toilet.
Water Flow Restrictors
Water flow restrictors are manufactured into most faucets and all showerheads and cannot be
removed. We apologize for any inconvenience this may cause.
Dripping Faucet
You can repair a dripping faucet by shutting off the water at the valve directly under the sink, then
removing the faucet stem, changing the washer, and reinstalling the faucet stem. The showerhead
is repaired the same way. Replace the washer with another of the same type and size. You can
minimize the frequency of this repair by remembering not to turn faucets off with excessive force.
Please note that some manufacturers do not use rubber washers.
Extended Absence
If you plan to be away for an extended period, you should shut off the main water supply to your
home. The main shutoff is located behind the shutoff panel, which will be pointed out to you on
your initial orientation. Also remember to turn off the power to the hot water tank – this will prevent
the tank water from evaporating during your absence. Please take care to shut off the power to
the hot water tank, and not to the furnace gas valve.
Freezing Pipes
Provided the home is heated at a normal level, pipes should not freeze at temperatures above
18°C.
Leaks
If a major plumbing leak occurs, the first step is to turn off the supply of water to the area involved.
This may mean shutting off the water to the entire home. Then contact the strata corporation or
your property manager.
Main Shut-Off
The water supply to your home can be shut-off entirely at your main shutoff valve. We will point
out the location during your initial orientation.