Specifications

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have ANY questions about the maintenance of your natural stone countertops, please
contact J.J. Stones directly at 604-279-1983.
Here are some additional tips. Where these tips contradict information found in the
manufacturer’s literature, please defer to the latter.
Cutting Board
Use a cutting board to protect your counters when you cut or chop. Protect the counter from heat
and from extremely hot pans. If you cannot put your hand on it, do not put it on the counter.
Caulking
The caulking between the countertop and the wall, along the joint at the backsplash and around
the sink may shrink, leaving a slight gap. Maintaining a good seal in these locations is important to
keep moisture from reaching the wood under the laminates and to prevent warping.
Mats
Rubber drain mats can trap moisture beneath them, causing the laminated plastic to warp and
blister. Dry the surface as needed.
Natural Stone Cleaning, as per the J.J. Stones literature included in your Welcome Package
Keeping your natural stone clean is critical to maintaining the original appearance of your
countertop. “Clean surfaces with a stone safe cleaner. Use a soft cloth for best results. Don’t
use more than the recommended amount of any cleaning product. Too much may leave a film,
causing streaks. Do not use products that contain lemon, vinegar or other acids on marble,
travertine or limestone as these can etch the surface of the stone. Do not use scouring powders
or creams; these products contain abrasives that may scratch the surface” (J.J. Stones). Most
stone and ceramic tile outlets carry cleaners that are specially designed to properly care for these
fine surfaces.
Natural Stone Sealing, Where Applicable
Please refer to the J.J. Stones literature to determine whether or not your countertop
requires sealant. This literature was included in your Welcome Package. If you require
additional information, please contact J.J. Stones directly at 604-279-1983.
For countertops requiring sealant:
Keeping your natural stone sealed is critical to maintaining your countertop’s original appearance.
Material should be re-sealed until it no longer accepts additional sealant. Coats of sealant are
usually applied 24 hours apart, so that the sealant may soak in and harden. This process of re-
sealing will help eliminate stains from occurring. Countertops are factory sealed; however, they
will require frequent re-sealing throughout their life span. Sealing should be re-applied once a
month – you can do it yourself or call in a professional. Please refer to the J.J. Stones literature
for information regarding sealants. Most stone and ceramic tile outlets carry sealants that are
specially designed to properly care for these fine surfaces.
Initial Orientation and Warranty Guidelines
During your initial orientation, we confirm that all countertops are in acceptable condition. Please
remember that stone countertops are a natural product, and will have variations in grain and
texture. Stone surfaces may even have fissures and/or tiny pinholes. Grain variations, fissures
and tiny pinholes are all acceptable conditions, as they occur naturally in the formation of stone.
We will repair the following surface damage noted during the initial orientation:
 Chips; and
 Cracks that extend from the surface of the slab, into the stone and through the grain. All
other cracks will be deemed fissures, and will not be repaired.