Specifications

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Stains
No carpet is stain-proof. Although your carpet manufacturer designates your carpet as stain-
resistant, some substances may still cause permanent staining. These include, but are not limited
to, hair dyes, shoe polish, paints, and india ink. Some substances destroy or change the colour of
carpets, including bleaches, acne medications, drain cleaners, plant food, insecticides, and food
or beverages with strongly coloured natural dyes (as found in some brands of mustard and herbal
tea).
Refer to carpet care and maintenance brochures for recommended cleaning procedures for your
particular fiber. Pretest any spot-removal solution in an inconspicuous area before using it in a
large area. Apply several drops of the solution, hold a white tissue on the area, and count to ten.
Examine both tissue and carpet for dye transfer and check for carpet damage.
Static
Cooler temperatures outside often contribute to static electricity inside. To avoid the problem, look
for carpets made with anti-static. You can also install a humidifier to help control static build-up.
Initial Orientation And Warranty Guidelines
During your initial orientation, we confirm that your carpet is in acceptable condition. We will
correct stains or spots noted at this time by cleaning, patching, or replacement. Will also ensure
that the edges of carpets (along moldings and stair edges), are held firmly in place. Please note
that in some areas, metal or other edging material may be used where carpet meets with another
floor covering. Please note, we are not responsible for:
 Carpet seams - carpet seams will be visible. We will only repair carpet gaps or frays
noted during the initial orientation.
 Dye lot variations - the Developer is not responsible for dye lot variations if
replacements are made.
For information concerning your product warranty, please refer to the “Colin Campbell Warranty”
and the “Karakul Warranty (where applicable)”. For information concerning your carpet
installation warranty, please refer to the “A-Tek Flooring Inc. Carpet Installation Warranty” that
was included in your Welcome Package.
Closet Shelves and Organizers
Homeowner Use, Maintenance and Warranty Guidelines
Your closet shelves and organizers were provided by Burj Enterprises Ltd. For maintenance and
warranty information, please contact Burj Enterprises Ltd. directly at 604-902-3850.
Condensation
Homeowner Use and Maintenance Guidelines
When warm, moist air comes into contact with cooler surfaces, the moisture condenses. Outside
we see this as dew; inside you may see it as a layer of moisture on glass windows and doors.
This condensation comes from high humidity within the home, combined with low outside
temperatures and inadequate ventilation.
Some experts have estimated that a typical new home contains many gallons of water. Water is
part of lumber, concrete, drywall texture, paint, caulk, and other materials used in building. Wet
weather adds more moisture. This moisture evaporates into the air as you live in your home,
adding even more moisture to that which is already generated by normal living activities. Over
time, this source of moisture will diminish. To reduce in-suite moisture, please:
 Do not cover or interfere in any way with the fresh air supply to your suite;
 Keep the dryer exhaust hose clean and securely connected;