Specifications

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warp as a result of heat damage from either a stove, kettle or other heat/moisture generating
appliance.
Wood Grain
As previously stated, readily noticeable variations in wood grain and colour are normal in all wood
or wood veneer selections. Replacements are not made due to such variations.
Carpet
Homeowner Use and Maintenance Guidelines
For care and maintenance information, please refer to the following documents:
 “Colin Campbell Residential Maintenance Program Guidelines”;
 “Karakul Maintenance (where applicable)” ; and the
 “Carpet Stain Removal Guide”.
This information was included in your Welcome Package.
For additional care tips, please review the following. Where these tips contradict information
found in the manufacturer’s literature, please defer to the latter.
Burns
Take care of any kind of burn immediately. First snip off the darkened fibers, then use a soapless
cleaner and sponge with water. If the burn is extensive, talk with a professional about replacing
the damaged area.
Cleaning
You can add years to the life of your carpet with regular care. Carpets wear out because of foot
traffic and dirt particles that get trampled deep into the pile beyond the suction of the vacuum. The
dirt particles wear down the fibers like sandpaper and dull the carpet. The most important thing
you can do to protect your carpet is to vacuum it frequently.
Vacuum twice each week lightly and once a week thoroughly. Heavy traffic areas may require
more frequent cleaning. A light vacuuming is three passes; a thorough job may need seven
passes. A vacuum cleaner with a beater-bar agitates the pile and is more effective in bringing dirt
to the surface for easy removal.
Vacuuming high-traffic areas daily helps keep them clean and maintains the upright position of the
nap. Wipe spills and clean stains immediately. For best results, blot or dab any spill or stain; avoid
rubbing. Test stain removers on an out-of-the-way area of the carpet, such as in a closet, to check
for any undesirable effects.
Have your carpet professionally cleaned regularly.
Crushing
Furniture and traffic may crush a carpet's pile fibers. Frequent vacuuming in high-traffic areas and
glides or cups under heavy pieces of furniture can help prevent this. Rotating your furniture to
change the traffic pattern in a room promotes more even wear. Some carpets resist matting and
crushing because of their level of fiber, but this does not imply or guarantee that no matting or
crushing will occur. Heavy traffic areas such as halls and stairways are more susceptible to wear
and crushing. This is considered normal wear.
Fading