Specifications

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gas at any time, please call the emergency line at 1-800-663-9911. This number should be
recorded where it can be easily accessed in case of an emergency.
TELEPHONE and INTERNET: Telus requires lead-time to book your phone and internet
connections. The phone number for connection is 604 310-2255.
CABLE SERVICE: Contact the local cable company of your choice. Please note Telus and
Shaw’s numbers are 604 310-2255 and 604 629-8888 respectively. Be aware that cable
companies may require lead-time for appointments; as such, it is best to call before you take
possession of your home. For information on Telus’ services, please review the Telus information
sheet that was included in your Welcome Package.
NEWSPAPER DELIVERY: The Vancouver Sun and Vancouver Province have access to
Fitzsimmons Walk for delivery. For subscription or any other inquiry, please call 604 605-2111, or
use the web @ www.vancouversun.com.
Keys and Fobs
On your possession date, you were handed 3 suites keys, 2 mailbox keys and 2 radio frequency
remotes (“RF remote(s)”). The suite keys open all doors, including patio doors with locksets. The
RF remotes will open your parkade gates, and any other applicable door.
Each RF remote has a unique identification number. The number on the back of the RF remote
has been assigned to your suite, and programmed for access to the building. Each time you use
your RF remote to access the building, your transaction will be monitored via a computer. If you
lose an RF, please report it immediately to your property manager; the manager will delete it
from the system, thereby maintaining the security of the building.
Visitor Access to your Suite
The building is equipped with a Sentex visitor entry system. The Sentex system utilizes a “phone-
line” system which enables visitors to connect to your phone whether you are using standard
phone service, Voice Over IP (VOIP) Cellular, or digital phone systems as your main telephone
device. An active telephone line is required. When a visitor calls you from the Sentex visitor
entry panel, pressing “9” on your telephone keypad will release the gate and allow your visitor to
enter the parkade. Once you have pressed “9”, you will hear the confirmation tones from the
Sentex panel letting you know that the operation was successful.
To deny access, simply hang up.
Please note, Shaw channel 116 analog or 399 digital allows you to view the visitor at the visitor
entry panel.
Please remember to fill in and fax the “Smart-Tek How to Activate Your Intercom Form”. This
form was included in your Welcome Package. It will allow you to choose the name you would like
to appear on the building intercom.
Visitor Call Waiting, if applicable
Call Waiting allows you to accept calls from the entry system while you are on an outside call.
Call Waiting is a feature you can subscribe to through your phone service provider. Typically, you
will hear the “call waiting” tones on the telephone, which indicate that you have a visitor. To grant
access, put the outside call on hold and press the number “9” on your telephone. To deny access,
press the”*” sign on the telephone.