Specifications

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Important Information
Congratulations on your new residence! This section of your Manual explains and refers to
important information regarding your new home. Please take the time to read and understand the
information collected herein.
The “Emergency Procedures” Tab
This section of the Manual outlines:
 who to contact in the event of an emergency; and
 procedures to follow in the event of an emergency.
The “Contact Information”, and “Finish Specification” Tabs
The Fitzsimmons Walk “Contact Information” and “Finish Specifications” tabs contain particulars
on your new home. Please refer to these sections before contacting the Developer or property
manager for information.
The “Warranty Service” and “Forms” Tab
Please refer to the “Warranty Service” section of this Manual for particulars concerning warranty
service procedures. Please note that requests for service will only be honored if the “Service
Request Form” is sent in either by e-mail, fax or registered mail. You can find a copy of the
“Service Request Form” behind the “Forms” tab.
Maintenance – Protecting Your Investment
As with an automobile, your new home requires attention and maintenance from the first day of
your possession. For your convenience, we have assembled a “Home Components” section in
this Manual, which describes routine maintenance procedures for your home’s many components.
This section also provides information on home component warranties.
Please read the care and warranty information provided by the trades; for example,
“Recommended Care Instructions for Natural Stone Surfaces”. This information was
included in your Welcome Package. Where the manufacturer information contradicts
information included in this Manual, please defer to the manufacturer’s care and warranty
guidelines.
Utility Service Account Responsibility
Homeowners are responsible for utility costs from the date of possession (the day after ownership
is transferred from the Developer to the homeowner).
Your utility service account (electrical, natural gas) must be set up before your date of closing.
This is extremely important as your electrical and natural gas service will be discontinued if you do
not transfer the account into your name. In addition, a penalty fee of $50 plus outstanding bills
from the date of closing will apply.
ELECTRICAL SERVICE: Your electrical service is provided by BC hydro. You can activate an
account by either calling BC hydro customer accounts division at 604 224-9376, or by filling out
and forwarding a BC hydro transfer form. A BC hydro transfer form is included in the appended
sleeve at the end of the Manual. If you have never had a BC hydro utility account, you will need
to supply some personal information and a reference from a friend or family.
NATURAL GAS, where applicable: Your gas service is provided by Terasen Gas. You can
activate an account by calling Terasen Gas Customer Service at 1-866-979-4959. If you smell