User's Manual

Chapter 5 Troubleshooting
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Radio Interference
You may be able to eliminate any interference by trying the following:
 Reseat the Wireless LAN Card.
 Increase the distance between the wireless computers and the device causing the radio interference.
 Plug the computer equipped with the Wireless LAN Card into an outlet on a different branch circuit from that
used by the affecting device.
 Consult the dealer or an experienced radio technician for help.

Keep the computer with the Wireless LAN Card away from the microwave oven and large metal objects.
Card Not Detected
If the Wireless LAN Card is not detected, try the following:
 Make sure the Wireless LAN Card is properly installed.
 Contact your dealer for additional testing if there is a hardware problem with the Wireless LAN Card.
Cannot Connect to Another Wireless LAN Card
If you cannot make a connection to another Wireless LAN Card from your computer, it could be due to one of the
following reasons:
 Incorrect SSID. Make sure the SSID is the same for all computers that have a Wireless LAN Card.
 Changes are not being recognized by your computer. Please restart your computer.
 If in Ad Hoc mode, make sure the Log on to Windows NT domain check box is not selected in the Client for
Microsoft Networks Properties dialog box in the Network Configuration tab.
 Incorrect IP Address or Subnet Mask. Check these settings in the TCP/IP Properties dialog box in the
Network Configuration tab.
Poor Link Quality
If the Link Quality display stays in the Poor range, it could be due to one of the following reasons:
 Radio interference.

Distance between Wireless LAN Card and Access Point is too far. Decrease the distance between the Wireless
LAN Card and Access Point (or another card).
Cannot Connect to Access Point
If you cannot make a connection to the Access Point, it could be due to one of the following reasons:
 Make sure the Wireless LAN Card and Access Point have no physical connection problems.
 Make sure the SSID for the Wireless LAN Card is the same as the Access Point.
 Make sure the privacy type is the same as that of Access Point. Also, make sure the Default Key is the same for
both computers.