User's Manual
Table Of Contents
- WebSTAR™ DPC2223™ and EPC2223™ VoIP Cable Modem with DECT Base Station User’s Guide Introduction
- Notice for CATV Installers
- In This Guide
- IMPORTANT SAFETY INSTRUCTIONS
- What’s In the Carton?
- Front Panel Description
- Back Panel Description
- Where Is the Best Location for My Cable Modem?
- What Are the System Requirements for Internet Service?
- How Do I Set Up My High-Speed Internet Access Account?
- How Do I Connect My Devices to Use the Internet?
- How Do I Configure TCP/IP Protocol?
- How Do I Install USB Drivers?
- What Are the Requirements for Ethernet Network Devices?
- How Do I Select and Place Ethernet Network Devices?
- How Do I Connect Ethernet Network Devices?
- What Are the Requirements for USB Network Devices?
- How Do I Select and Place USB Network Devices?
- How Do I Connect USB Network Devices?
- Troubleshooting My Internet Service Installation
- How Do I Use My Modem for Telephone Service?
- Where Do I Place My Modem for Telephone Service?
- What Are the Requirements for Telephone Service?
- How Do I Install the Modem for Telephone Service?
- How Do I Maintain the Battery? (Optional Model only)
- How Do I Mount the Cable Modem on a Wall? (Optional)
- Telephone Service Frequently Asked Questions
- Having Difficulty?
- Tips for Improved Performance
- Front Panel LED Status Indicator Functions
- Notices
- FCC Compliance
- For Information
WebSTAR DPC2223 and EPC2223 VoIP Cable Modem User’s Guide Preliminary Draft 02 – 1/26/06
30
How Do I Use My Modem for Telephone Service?
Contacting Your Local Service Provider
You need to set up a telephone account with your local cable service provider in
order to use your cable modem for telephone service. When you contact your
cable service provider, verify the following conditions:
• Does the cable service to your home support two-way, DOCSIS-compatible
cable modem access? If your cable service provider does not provide two-
way service, this modem will not be able to communicate with your cable
service provider’s Internet access and telephone services.
• Can you transfer your existing telephone numbers from another telephony
service provider to your current cable telephony service provider? In some
areas, you may be able to transfer your existing telephone numbers, or your
cable telephony service provider will assign a new telephone number for
each current or additional active telephone line. Discuss these options with
your cable telephony service provider.
You may also need to give your cable service provider the following information:
• The serial number of the modem
• The Media Access Control (MAC) address of the modem
These numbers appear on a bar code label located on the cable modem. The
serial number consists of a series of alphanumeric characters preceded by S/N.
The MAC address consists of a series of alphanumeric characters preceded by
CM MAC. The following illustration shows a sample bar code label.
T12087
MAC AddressSerial Number
P/N: 400XXXX
Input: 100-240 V. 50-60 Hz
MTA MAC:000F21A39849
MODEM NO:163152071
USB MAC:000F21A39848
EMTA MAC:000F21A39849
HW Rev:
Date of mfg: 03/05
Factory ID: 02
MADE IN CHINA
CM MAC:000F21A39847
S/N:200000021
MODEL DPC2203 SERIES
CABLE MODEM / EMTA
Write down these numbers in the space provided here.
Serial Number _______________________
MAC Address ________________________