User Manual

Chapter 4:Additional information
Illustrations contained in this document are for representation only.
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Chapter 4: Additional Information
Frequently Asked Questions
A. If cable TV is available in your area, data and voice service may be made available with or without
cable TV service. Contact your local cable company for complete information on cableservices,
including high-speed internet access.
Q. How do I get the system installed?
A. Professional installation from your cable provider is strongly recommended. They will ensure proper
cable connection to the modem and your computer. However, your retailer may have offered a self
installation kit, including the necessary software to communicate with your cable ISP.
Q. Once myWireless Gatewayis connected, how do I get access to the Internet?
A. Your local cable company provides your internet service*, offering a wide range of services including
email, chat, and news and information services, and a connection to the World Wide Web.
Q. Can I watch TV, surf the Internet, and talk to my friends through theWireless Gatewayat
the sametime?
A. Absolutely!
Q. What is DOCSIS and what does it mean?
are adopting as they upgrade their systems. Should you ever decide to move, the Wireless Gatewaywill
work with all upgraded cable systems that are DOCSIS-compliant.
Q. What is Xpress Technology and what does it mean?
A. It is one of the popular performance-enhancing WiFi technologies, designed to improve wireless
network efficiency and boost throughput. It is more efficient in mixed environments, and it can work with
802.11a/b/g networks. When Xpress is turned on, aggregate throughput (the sum of the individual
throughput speeds of each client on the network) can improve by up to 27% in 802.11g-only networks,
and up to 75% in mixed networks comprised of 802.11g and 802.11b standard equipment. The
technology achieves higher throughput by by re-packaging data, reducing the number of overhead control