User's Manual

Page 2
Introduction to SAVVY Loyalty programs
(You may skip to Section 1. Powering Up; if you are already familiar with SAVVY
concepts)
Many large business establishments use loyalty programs as part of their customer
relationship building process. Commonly it is in the form of giving rewards points for
accumulated purchases. Reward points may then redeem for rewards or cash and
expires after certain period when unused.
SAVVY’s objective is to make loyalty programs affordable to small and medium
businesses. A SAVVY loyalty terminal is all that required to operate a simple loyalty
program. Merchants have full control of their loyalty program from the shop floor.
Sophisticated loyalty program capabilities are available if operates with a PC e.g.
trading reports, audit trials, contest or lucky draw for most loyal customers etc.
SAVVY’s distinctive capabilities - more than a shop’s loyalty!
1) SAVVY also provides fours levels of loyalty benefits to consumers, such as
Brands, Shopping Malls and SAVVY loyalty too!
2) A SAVVY loyalty card may be use at any participating merchants.
Registration is so simple – by presenting the card and a push of button. The
SAVVY loyalty software can generate reports for new customers. Each card
can register at up to 48 shops (and Brands/Mall combined)
The SAVVY loyalty terminal provides a choice of 3 loyalty programs namely:
1) Cash Discount program
2) Point Redemption program
3) Point Accumulation program
Each of the programs has additional “Free Gift” tokens option to entice customers’
patronage once a month.