Technical data

Troubleshooting 41

Troubleshooting

So, you followed all the steps to prepare the Z-Xtreme Survey System to perform

a survey and the system is not working. Why? Well, the problem is usually due to

one of two things: a component is malfunctioning, or the system is not set up

properly. Improper setup can be caused by a memory lapse on the part of the

operator or a system component. Like the operator, some system components

must execute a set of steps to properly configure the system. On occasion, the

component may get confused and not execute the proper steps. In either case, the

problem is normally remedied by either identifying the component of the system

causing the problem and re-executing the steps to set up this component, or starting

over with the setup process.

In this section, the goal is to give you guidance in determining the cause of a

problem. Commonly encountered effects of a problem are listed below. Probable

causes of the effect are presented, along with a remedy. Barring a component

failure, the remedies should resolve any problems encountered in preparing the Z-

Xtreme Survey System to perform a survey.

If the steps outlined in this troubleshooting section fail to get you up and running,

there is a good chance that a component in your system has failed. In such an

event, contact your local Ashtech dealer or Ashtech customer support for

assistance. Explain the steps you have taken to attempt to remedy the problem.

Customer support may have more suggestions. If not, they will arrange with you

to have the component(s) returned to Ashtech for repair or replacement.

You will be asked to utilize either the front panel display of the GPS receiver or the

field application software running on the handheld computer to view status

information or set certain parameters. Details on how to use the display or

application software to perform these tasks will not be outlined in this section. Refer

to the documentation for the receiver or field application software for these details.

630045.book Page 41 Sunday, February 11, 2001 11:38 AM