Product Manual

101
Troubleshooting
26 Medium No radio detected
Receiver fails to communicate with the external or internal radio
device, or radio does not respond to your command.
Check to see if radio is present (internal radio) or connected and pow-
ered on (external radio). Then send your command again.
27 Medium Radio settings corrupted
Receiver failed to interpret data received from Pacific Crest receiver or
transmitter. Check baud rate and retry.
28 Medium Bad radio response
Receiver failed to interpret data received from transmitter. Check baud
rate and retry.
29 Medium Bad radio channel
Bad $PASHS,RDP,PAR command received (contains invalid channel
number). Consider the following:
-Submitted channel number may be absent from channel table
-Submitted channel number rejected by radio.
Check channel table and send the command again.
30 Medium No GNSS detected
GNSS board found missing. Restart receiver. If error persists, call your
local dealer or email Ashtech technical support for assistance.
31 Low Bad PVT received
Bad position data delivered by GNSS board. If error persists, call your
local dealer or email Ashtech technical support for assistance.
32 Low Bad PVT decoded
Bad position data delivered by GNSS board. If error persists, call your
local dealer or email Ashtech technical support for assistance.
33 Low PVT multiflag
If error persists, call your local dealer or email Ashtech technical sup-
port for assistance.
34 Medium Unknown option code
OPTION command received includes invalid option code. Check com-
mand syntax/parameters and send the command again.
35 Medium C3 code checksum is bad Option codes are corrupted at power-on. Re-install receiver options.
36 High Option has expired
At receiver power-on, all installed firmware options are tested for valid-
ity. This alarm is activated if at least one option has expired. Need to
purchase option if no longer available.
37 High All attempts failed
Number of tries exceeded. Check phone number. Resume the connec-
tion procedure from the beginning. If error persists, call your local
dealer or email Ashtech technical support for assistance
38 High Memory full
Data memory full. Data logging stopped or impossible. You need to
empty memory partially or entirely before data logging can be
resumed.
39 Low Spy too long
A Debug command. Apart from acknowledging the alarm, no particular
action required.
40 Medium GSM already in DIP Mode
Source table requested whereas GSM already used in DIP mode. End
DIP connection before requesting the source table.
41 Medium
GSM currently in NTRIP
Mode
Source table requested whereas GSM already used in NTRIP mode.
End NTRIP connection before requesting the source table.
43 Medium Invalid mount point
You are trying to connect the receiver to an invalid mount point. Cor-
rect mount point parameters and try again.
44 Low Input buffer full
If error persists, call your local dealer or email Ashtech technical sup-
port for assistance.
45 Medium GSM Pin code invalid
Correct pin code and try again. If error persists, contact GPRS provider
to fix the problem.
46 Medium GSM band error
Correct GSM band and try again. If error persists, call your local dealer
or email Ashtech technical support for assistance.
# Rank Alarm Label Symptoms & Remedies