User guide

Installation & Setup 151

2.26 Third Party Software Integration

2.26.1 Third Party Software Integration

To integrate AShop to any of the third party software applications that are supported by AShop

1. Follow the installation instructions for each application. Setup the program and test to ensure that it

is working correctly.

Note: AShop Software does not provide free support for third party application installation or usage.

To get assistance with the installation or usage of a third party application, please contact the

developer or vendor who provided the software.

2. Set the full server path to the directory where the third party software is installed.

You do this in your AShop Administration Panel, go to the Configuration, under Shop Parameters,

at the bottom click Advanced Options.

3. See additional notes for each application.

An automation fulfilment option can be used to integrate with third party applications that are

not specifically supported by AShop.

2.26.2 AutoResponse Plus

The integration with ARP works similar to the other third party tools. You install it by entering the file

system path in the Advanced Shop Parameters in your AShop Administration Panel (update.php must

be run first in old AShop installations to add the new database fields) and then you can select one of the

autoresponders in a drop down list on the Add/Edit product/subscription pages. Whenever a customer

buys one of the products he/she will automatically be added to the corresponding autoresponder and

receive the first follow up message.

There is one thing that can cause trouble with the ARP integration. An open basedir restriction will

prevent the AShop scripts from reading the ARP config file. To fix this...

Copy the config file (it is called arp3-config.pl) to another directory, such as httpdocs, where it can

be read from php. Set the AShop third party software configuration (set in the Advanced Shop

Parameters) to this path. It needs to be an exact copy of the actual config file that is used for ARP

on the site.

Add the cgi-bin directory to the open basedir in the httpd.include file for the domain.

For example: /home/httpd/vhosts/yourdomain.com/conf/httpd.include

There are two methods of signing up with an ARP autoresponder. You can either use an html form or

simply send an email to an address that is connected to the autoresponder. The email is the unique

identifier of each autoresponder in ARP, which is why it is used in the drop down list within AShop