Specifications

Operating Manual - Pema Protea Equipped Media Amplier

5. TROUBLESHOOTING

No AC Power

1) Is the detachable AC power cord properly installed? Is it plugged into a known live outlet?

2) Has the Power switch been disabled in software? (sec 42a)

3) Is the amplier in Standby Mode? (sec 42b)

4) Is the Power On Delay time set excessively high? (sec 32)

Amplier Not Recognized in Protea

Control Software

1) Is the PC successfully communicating with the network? (sec 23)

2) Is the amplier succesfully communicating with the network? (sec 23d)

3) Does the device name appear as green text or red text in the left side menu tree? If red, the

amplier is unpowered or ofine (sec 31a)

4) Is the amplier device icon placed on the software project canvas a virtual device instead of a

live amp? Any virtual device MAC address will always read FF-FF-FF-FF-FF-FF (sec 34c)

5) Was the amplier IP address autodetected (recommended) or manually assigned? (sec 23a)

6) Is rewall software blocking communication from the device? (sec 23b)

No Amplier Output

1) Is the Amplier in Protect Mode? (sec 26)

2) Is the input signal properly wired to either a mic/line input or summed mono RCA input?

3) Are front panel, remote control, or software control surface attenuators turned down?

4) Is the signal muted from within the control surface, DSP section, input source select, remote

control, output mixer, or event scheduler?

5) Are dynamics and any gain tool settings in the DSP section allowing signal to pass properly?

6) Is the signal properly routed to the desired output in the DSP cross point matrix? (sec 34d)

7) Is the level fader set properly in the DSP output channel mixer?

8) Did the event scheduler change a preset or the output channel source? (sec 34g)

Attenuators Don't Work

1) In the device software control surface, are the front panel or remote attenuators disabled?

Unable to Access All Software Features

1) Is desired level of access granted to the current user in the security tab?

Unable to Load Enough DSP Tools

1) Is the sample rate set to 96kHz? (sec 32)

2) Graphic Equalizers have a much greater DSP "cost" than Parametric Filters Feedback

Suppressor and FIR lters use even more DSP than the Graphic EQ Use only as much EQ

as is needed Note that FIR lter and Feedback Suppressor are mutually exclusive for a given

DSP channel I/O, meaning only one or the other can be plugged into that channel number

Can't Use Any DSP Tools On Input or Output Channels

1) Has Input, Mixer, or Output channel DSP been disabled under Device Options? (sec 32)

WR-5 Doesn't Work Properly

1) Is the WR-5 wired correctly to the amplier Data connector? (sec 41c)

2) If the WR-5 is the last one in series, even if it is the only one used, is the two pin jumper

properly placed on the circuit board header as shown? (sec 41c)

3) Is the WR-5 assigned its own unique device ID from within its device window?

4) If using WR-5 for gain control, be sure to install a (ne)WR-5 Remote Gain function in a DSP

gain block on the channel to be controlled