TEMS™ PRODUCT SERVICES MAXIMIZING TEMS PRODUCT EFFECTIVENESS AND VALUE
TEMS™ PRODUCT SERVICES 1.1 TEMS™ PRODUCT SERVICES EXTEND CUSTOMER OPTIONS TEMS Product Services allow operators to get the full benefit of their TEMS product investment. These services give operators access to TEMS expertise and experience to ensure optimal network performance. Consultancy Services ▪ Solution Analysis Services ▪ Solution Adaptation Services In today’s competitive and complex environment, network quality is the key to maintaining customer satisfaction and building revenue.
TEMS™ PRODUCT SERVICES 1.1 TEMS™ PRODUCT SERVICES OFFERINGS TEMS Product Services can assist operators CONSULTANCY SERVICES in several ways throughout the delivery project’s lifecycle, beginning with the business requirements and moving through Consultancy Services consist of two generic components. ▪ Solution Analysis is the first step toward putting a complete solution planning, establishment, execution, and finally project conclusion.
TEMS™ PRODUCT SERVICES 1.1 For results presentation, the customer can have full access to all TEMS client applications (such as reports, the Operator Console, or TEMS™ Presentation) via Web access, or by subscribing to ready reports via e-mail. Performance reports are published daily.
TEMS™ PRODUCT SERVICES 1.1 MEASUREMENT SUPPORT SERVICES Measurement Support Services help operators collect quality measurement data using TEMS test probes, which may be handheld, mobile, vehiclemounted, or installed at fixed locations. The probes perform end-to-end quality testing of voice calls and data sessions via the air interface of a mobile network, and the measurement results are recorded in logfiles.
TEMS™ PRODUCT SERVICES 1.1 PRODUCT LEASE SERVICES Product Lease Services assist customers in leasing TEMS tools for quality testing of voice calls and data sessions via the air interface of a mobile network. This flexible offering gives customers access to TEMS products without the need for substantial capital investments.
TEMS™ PRODUCT SERVICES 1.1 TEMS™ PRODUCT SERVICES BENEFITS No matter which offering or combination of components the operator chooses, TEMS Product Services can be of advantage, for three reasons: better performance, simpler monitoring implementation, and lower operations costs. BENEFITS Network operators know that customer experience is the most important differentiator between the success and failure of their businesses.
www.ascom.com/networktesting 12.2009 Ascom Network Testing Inc. 1943 Isaac Newton Square Reston | VA | 20190-5006 | USA www.ascom.com/networktesting © Ascom 2009. All rights reserved. TEMS is a trademark of Ascom. All other trademarks are the property of their respective holders. | 287 01-FAP 901 0958 Rev A Uen | Photo: Fotograf Paulina TEMS Product Services enable every operator to boost network performance with TEMS tools, regardless of budget and human resource limitations.
