User Guide
7TEMS
™
AUTOMATIC 8.1
▪ Marketing staff can extract statistics on coverage, services, and
customer usage, thus furnishing the basis for precisely targeted
advertising campaigns.
▪ Customer Care representatives can view reports that give them an
ideaof which problems occur in the network in various areas. They can
understand coverage and available services as well. All of this
information can be used to better answer customer questions and
address concerns.
▪ Network Operation staff can monitor network services and receive
SNMP alarms for non-working services.
TEMS
™
Automatic is an autonomous system
that uses in-vehicle, fixed location, or
handheld test probes. It sends network
information back via the air interface to a
central server for analysis and report
generation.