User's Manual
Table Of Contents
- Contents
- 1. Introduction User Manual
- 1.1 Abbreviations and Glossary User Manual
- 1.2 Features
- 2. Quick Installation Steps for Administrators
- 2.1 Insert SIM Card
- 2.2 Install and Configure the Handset
- 3. Handset Description
- 3.1 Handset Overview
- 3.2 Accessories
- 4. Basics
- 4.1 Turn the Handset On, or Off
- 4.2 Wake and Unlock the Handset, or Lock and Put It to Sleep
- 4.3 Adjust the Volume
- 4.4 Use Vibrator Only, or Silent Mode
- 4.5 Use the Touchscreen
- 4.6 Use the Keyboard
- 4.7 The User Interface
- 4.8 Use Apps
- 4.9 Battery Level Indication
- 4.10 Charge the Handset Battery
- 4.11 Change the Battery
- 4.12 Log In, or Log Out
- 4.13 Availability Status
- 5. Calling
- 5.1 Answer or Reject a Call
- 5.2 Make a Call
- 5.3 End a Call
- 5.4 Functions During a Call
- 5.5 Headset
- 5.6 Voicemail
- 5.7 Push-to-Talk Group Call
- 6. Contacts
- 6.1 Look up a Contact in the Central Phonebook
- 6.2 Look up a Contact in the Local Phonebook
- 6.3 Add a New Local Contact
- 6.4 Favorites
- 7. Alerts
- 7.1 Alert View
- 7.2 Alert Indication
- 7.3 Alert Classification
- 7.4 Alert Response Options
- 7.5 View Alerts on a Locked Handset
- 8. Messaging
- 8.1 Write and Send Message
- 8.2 Reply to Message
- 8.3 Search for Message
- 8.4 Copy, Delete and Forward Messages
- 8.5 Delete Conversations
- 8.6 Call Contact from a Message
- 8.7 Add Contact from a Message
- 9. Connectivity
- 9.1 Ascom IR Location
- 9.2 NFC
- 10. Personal Alarm
- 10.1 Top Button Alarm
- 10.2 Man-Down and No-Movement Alarm
- 10.3 Automatic Call after Alarm
- 11. Notifications
- 11.1 Sound and Vibration
- 11.2 Color-Coded LED Signals
- 11.3 Top Display Notification
- 11.4 Lock Screen Notifications
- 11.5 Status Bar
- 11.6 Notifications
- 11.7 Notification Drawer
- 11.8 Icons Used for Notification
- 12. Apps
- 12.1 Stock Apps
- 13. Camera and Gallery
- 13.1 Camera
- 13.2 Gallery
- 13.3 Screenshot
- 14. Barcode Scanning
- 15. My Services
- 16. Settings
- 16.1 Display Settings
- 16.2 Sound Settings
- 16.3 Languages Settings
- 16.4 Time and Date Settings
- 16.5 Telephony Settings
- 16.6 Admin Settings
- 16.7 About Phone Settings
- 17. Operation Notice
- 17.1 Accessibility and Voice Quality
- 18. Maintenance
- 18.1 Cleaning the Handset
- 18.2 Battery Maintenance
- 18.3 Replace the Color Pad for the Hinge-Type Clip
- 19. Troubleshooting User Manual
- 19.1 Operational Problems
- 19.2 Warning Messages
- 20. Related Documents User Manual
- 21. Document History User Manual
- Appendix A. Safety Precautions
TD 93066EN
2 June 2017 / Ver. PG5
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
78
19. Troubleshooting User Manual
19.2 Warning Messages
The signal strength
indicator fluctuates a
lot, or shows a lower
value compared to
other devices such as
commercial
smartphones.
The signal strength indicator on
the handset is configured to be
more sensitive compared to
commercial smartphones, to
prevent interruptions to the
mission critical communication.
Do not compare the signal
strength indication on the
handset to other non-mission
critical devices such as
commercial smartphones.
Message Details
Shown when automatically logged out from the
handset. This most commonly happens when the
same user logs in on a different handset, using a
shared phone.
The Wi-Fi connection has been lost. No alerts,
messages or Wi-Fi calls. Try moving to another part
of the room/building, or move inside a network
connected building if you are outside.
Connection to the Unite CM/Unite CS has been lost.
No alerts or messages can be received. Wait until
the connection is restored.
The PBX connection has been lost. Wi-Fi calls are
unavailable. Wait until the connection is restored.
NOTE: This warning is not shown on cellular
handsets with an active cellular connection.
Fault Probable Cause Action/Comment