User's Manual
Table Of Contents
- Contents
- 1. Introduction User Manual
- 1.1 Abbreviations and Glossary User Manual
- 1.2 Features
- 2. Quick Installation Steps for Administrators
- 2.1 Insert SIM Card
- 2.2 Install and Configure the Handset
- 3. Handset Description
- 3.1 Handset Overview
- 3.2 Accessories
- 4. Basics
- 4.1 Turn the Handset On, or Off
- 4.2 Wake and Unlock the Handset, or Lock and Put It to Sleep
- 4.3 Adjust the Volume
- 4.4 Use Vibrator Only, or Silent Mode
- 4.5 Use the Touchscreen
- 4.6 Use the Keyboard
- 4.7 The User Interface
- 4.8 Use Apps
- 4.9 Battery Level Indication
- 4.10 Charge the Handset Battery
- 4.11 Change the Battery
- 4.12 Log In, or Log Out
- 4.13 Availability Status
- 5. Calling
- 5.1 Answer or Reject a Call
- 5.2 Make a Call
- 5.3 End a Call
- 5.4 Functions During a Call
- 5.5 Headset
- 5.6 Voicemail
- 5.7 Push-to-Talk Group Call
- 6. Contacts
- 6.1 Look up a Contact in the Central Phonebook
- 6.2 Look up a Contact in the Local Phonebook
- 6.3 Add a New Local Contact
- 6.4 Favorites
- 7. Alerts
- 7.1 Alert View
- 7.2 Alert Indication
- 7.3 Alert Classification
- 7.4 Alert Response Options
- 7.5 View Alerts on a Locked Handset
- 8. Messaging
- 8.1 Write and Send Message
- 8.2 Reply to Message
- 8.3 Search for Message
- 8.4 Copy, Delete and Forward Messages
- 8.5 Delete Conversations
- 8.6 Call Contact from a Message
- 8.7 Add Contact from a Message
- 9. Connectivity
- 9.1 Ascom IR Location
- 9.2 NFC
- 10. Personal Alarm
- 10.1 Top Button Alarm
- 10.2 Man-Down and No-Movement Alarm
- 10.3 Automatic Call after Alarm
- 11. Notifications
- 11.1 Sound and Vibration
- 11.2 Color-Coded LED Signals
- 11.3 Top Display Notification
- 11.4 Lock Screen Notifications
- 11.5 Status Bar
- 11.6 Notifications
- 11.7 Notification Drawer
- 11.8 Icons Used for Notification
- 12. Apps
- 12.1 Stock Apps
- 13. Camera and Gallery
- 13.1 Camera
- 13.2 Gallery
- 13.3 Screenshot
- 14. Barcode Scanning
- 15. My Services
- 16. Settings
- 16.1 Display Settings
- 16.2 Sound Settings
- 16.3 Languages Settings
- 16.4 Time and Date Settings
- 16.5 Telephony Settings
- 16.6 Admin Settings
- 16.7 About Phone Settings
- 17. Operation Notice
- 17.1 Accessibility and Voice Quality
- 18. Maintenance
- 18.1 Cleaning the Handset
- 18.2 Battery Maintenance
- 18.3 Replace the Color Pad for the Hinge-Type Clip
- 19. Troubleshooting User Manual
- 19.1 Operational Problems
- 19.2 Warning Messages
- 20. Related Documents User Manual
- 21. Document History User Manual
- Appendix A. Safety Precautions
TD 93066EN
2 June 2017 / Ver. PG5
User Manual
Ascom Myco Wi-Fi and Cellular Smartphone
76
19. Troubleshooting User Manual
19. Troubleshooting User Manual
This chapter contains information on how to solve common problems and warning
messages.
Go through the lists below if you encounter any problems. If these lists does not solve your
problem, contact your system administrator.
NOTE: If other handsets are having similar problems, it might be a system error.
This chapter includes the following sections:
• 19.1 Operational Problems on page 77
• 19.2 Warning Messages on page 78