Ascotel Office terminals by ascom Office 35 Operating Instructions with safety information www.ascom.
Operating and Display Elements Operating and Display Elements 14 16 15 18 17 1 2 3 4 ABCDEF ABCDEF GHIKLMNOPQRS GHIKLM NOPQRS TUVWXY TUVWXœ MENU ABC 63.304¡ END 1 ABC 2 DEF 3 GHI 4 J KL 5 MNO 6 PQR S 7 TUV WXY 9 Z 8 0 11 9 13 12 10 9 8 7 6 5 www.ascom.
Operating and Display Elements 1 Display 9 Write-on label 10 Redial key • Top: Information • Bottom: Foxkey functions, symbols 2 • Short: Calls up numbers last dialled Foxkey • Long: List of answered calls Multifunction key: • Short: Activates allocated function • Long: Configures Foxkey 3 11 Volume/cursor keys • Adjusts volume, moves cursor Info key 12 Loudspeaker key Calls up further information 4 Menu key Menu access key • Short: Scrolls through Foxkey functions • Long: Configuration mode
Operating and Display Elements Display symbols 4v Scrolls up (figure indicates entry number) 4V Scrolls down (figure indicates entry number) M Microphone switched on m Microphone switched off Ms Handsfree mode activated s Loudspeaker activated T Function activated (Foxkey) i Information available Text mode activated Note 4 For a detailed description of the operating and display elements, please refer to the section "Using the Display and Operating Elements".
Contents Contents Operating and Display Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Equipment Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment Provided Equipment Provided Phone Handset Phone cord Handset cord Extended keypad Different coloured keypad cover Headset 63.
Safety and Liability Safety and Liability Safety Information Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions. Maintenance Use original accessories only. Make sure all installation and repair work is carried out by a specially qualified technician.
Receiving and Making Calls Receiving and Making Calls Receiving a Call This section explains how you can answer a call. Answering a Call Your phone rings and the indicator LED flashes. To answer the call: Pick up the handset. – or – Press the Loudspeaker key. The handsfree mode is activated. Note The caller's number appears on the display if it was transmitted. The caller's name is also shown if the number is in the phone's or system's memory. If there is not enough space on the display, a "+" appears.
Receiving and Making Calls Making a Call This section explains various ways of making a call. Dialling a Phone Number You want to enter a phone number to call someone. Enter the number using the digit keys. The display shows the number. ☛ Note Use the Correction key to delete wrong digits. Pick up the handset. The number is dialled. Using the Redial List You want to call someone you called recently.
Receiving and Making Calls Deactivating the open listening mode: Press the Loudspeaker key again. The open listening mode is deactivated. Note To end a call in the open listening mode, press the Loudspeaker key and put the handset on-hook. If you only put the handset on-hook, the phone goes into the handsfree mode. Using the Handsfree Mode You want others to take part in the conversation or to have your hands free in a call. Your phone's handsfree mode provides high sound quality.
Using the Display and Operating Elements Using the Display and Operating Elements Display Abbreviations Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "Announcement". The abbreviations though can be easily understood. Navigating through the Foxkey Menu The Foxkey provides the functions available for the current situation. The display shows the options currently available on the Foxkey. Use the Menu key to display further Foxkey options.
Using the Display and Operating Elements <2x short> Press the key twice in quick succession. ABC <2x, 3x, 4x, etc.> In text mode, press the key twice, three times, four times, etc. WXYZ 9 Using the Foxkey The Foxkey has variable functions. These functions are displayed above the key. There are several contacts under the Foxkey to detect where it is pressed. So you need to press the Foxkey right under the function you want. Press the Foxkey under the desired function on the display.
Using the Display and Operating Elements JKL JKL5 jkl5 MNO MNO6ÑÖØ mno6ñöøò PQRS PQRS7 pqrs7ß TUV TUV8Ü tuv8üù WXYZ WXYZ9 wxyz9 5 7 9 6 8 +0 0 */()<=>%£$€¥¤@&§ <1x, 2x, 3x, etc.> Space # Press the digit key repeatedly until you get the character you want. ☛ Switching between Upper and Lower Case You want to switch between upper and lower case while making an input in text mode. Upper-case input is initially activated in text mode.
Using the Display and Operating Elements Correcting your Input You notice you have entered a wrong digit or character. You can delete an incorrect input either character by character or completely. To delete the last character: Press the Correction key. To end the input without saving: Press the END key. END Note You can go to the character you want to delete with the Cursor keys (see "Moving the Cursor"). Moving the Cursor You want to go to a certain character for an input or correction.
Using Supplementary Features for More Efficiency Using Supplementary Features for More Efficiency The following sections explain the supplementary features provided by your phone for more efficient use. You Want a Convenient Way of Making a Call This section explains some convenient features provided by your phone for making a call. Dialling by Name – Quickdial You want to make a call by entering a name.
Using Supplementary Features for More Efficiency Dialling by Name You want to make a call by entering a name. The dialling-by-name function is provided specifically for this purpose. You can look up the name in the phone's or the system's phone book. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Use the #-key to enter spaces. Ask your system administrator whether you should start with the surname or the first name.
Using Supplementary Features for More Efficiency Dialling with the Alpha Keyboard You have connected an Alpha keyboard to your phone and want to make a call by entering a name. The Alpha keyboard is a convenient way to find a phone book entry. All you have to do is enter the first letter with the Alpha keyboard. Dialling by name is automatically activated. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen.
Using Supplementary Features for More Efficiency Dialling from the List of Answered Calls You want to call back someone whose call you answered. Your phone automatically stored the person's phone number on the list of answered calls. You can call the person back using the list of answered calls. The list of answered calls contains a maximum of 10 entries. Press the Menu key repeatedly until the display shows "List of answered calls".
Using Supplementary Features for More Efficiency Request Callback You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external subscribers. Not all providers support this function. If the called party is busy, you can request an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the called party's phone will start ringing.
Using Supplementary Features for More Efficiency Intruding on an Internal Subscriber You want to talk to an internal subscriber. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. The person can either answer or reject your call. Call waiting Note Press the "Call waiting" Foxkey. You hear the dialling tone.
Using Supplementary Features for More Efficiency You Want to Use Functions in a Call This section explains the different options provided by your phone while you are in a call. Enquiry Call during an Active Call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner. With the enquiry call function you can call someone else in the middle of a call and put your original call partner on hold.
Using Supplementary Features for More Efficiency Transferring a Call Partner You want to put your call partner through to someone else. With the enquiry call function you can connect your call partner with someone else. You can connect internal external subscribers with one another. Enquiry call Press the "Enquiry call" Foxkey. Your original call partner is put on hold. Enter the other party's phone number. The other party is called.
Using Supplementary Features for More Efficiency Setting up a Conference Call You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call. With the conference function you can include a call party on hold in the current conversation. From the conference call you can initiate an enquiry call to someone else. You can broker between the conference parties as a group and the enquiry call party.
Using Supplementary Features for More Efficiency When you are back at your desk: Press the Absence key. The call diversion is deactivated. The phone goes into the idle state. – or – Cancel Press the "Cancel" Foxkey. Diverting a Call You want to leave your desk. Calls for you are to be diverted to a different destination (e.g. phone or pager). You can divert incoming calls to a different destination using call diversion. Press the Menu key repeatedly until the display shows "Divert".
Using Supplementary Features for More Efficiency Forwarding a Call You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configuration determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first, answers the call. Depending on the system configuration, call forwarding can also be activated when your phone is busy.
Using Supplementary Features for More Efficiency OK v Press the "OK" Foxkey. V To scroll through the predefined messages: Press the "v" or "V" Foxkey. Edit the message contents, if necessary. ☛ OK To activate a message: Press the "OK" Foxkey. The display shows "Message activated". Cancel To deactivate a message: Press the "Cancel" Foxkey. Note If you activate a call diversion, the message you have left on your phone will be deactivated.
Using Supplementary Features for More Efficiency Unlocking Your Phone The display shows "Phone locked". You want to unlock your phone. You can use the code to unlock your phone. If you have forgotten the code, consult your system administrator. Cancel ☛ OK v Press the "Cancel" Foxkey. You are prompted to enter the code. Use the digit keys to enter the code. For each digit entered, the display shows an "*". Press the "OK" Foxkey. V OK Press the "v" or "V" Foxkey repeatedly until the display shows "Tel.
Using Supplementary Features for More Efficiency Substituting for a Team Partner Your team partner is called. The LED next to his Team key begins to flash. You know that your team partner is not at his desk at present and therefore decide to answer the call. You can answer the call using the Team key. As soon as you have answered the call, your team partner is free again. While the LED next to the Team key is flashing: Pick up the handset. You hear the dialling tone. Press the Team key.
Using Supplementary Features for More Efficiency Requirement: The internal subscriber must have a phone capable of receiving messages. You can select the contents of your message from a list of 16 predefined texts. These texts can be edited to suit your requirements. The predefined texts are specified in the system configuration. Press the Menu key repeatedly until the display shows "Message". MENU Message v V Press the "Message" Foxkey.
Using Supplementary Features for More Efficiency To end the reading process: Press the END key. The phone switches over to the idle state. The message remains stored. END Note The next message is only retrieved from the memory once you have deleted a message. The LED remains lit as long as there are still messages in the memory. Answering or Rejecting a Callback Message Someone has asked you to call back. You can tell that there is a callback request because the Indicator LED is lit in the idle state.
Using Supplementary Features for More Efficiency Using the DTMF Mode You want to be able to use your phone to control other equipment or to access certain services,such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode. When DTMF is activated, you hear a tone every time you press a key. When you make a call, DTMF is automatically activated: If you enter a phone number while in a call, your call partner will also hear the tones.
Using Supplementary Features for More Efficiency Paging an Internal Subscriber You are unable to reach an internal subscriber and thus want to page him. If the system is equipped with a paging system (PS), the person can be paged. The paged person can answer from any phone. MENU Find Press the Menu key repeatedly until the display shows "Find". Press the "Find" Foxkey. Enter the phone number of the person to be paged ☛ OK Press the "OK" Foxkey.
Using Supplementary Features for More Efficiency Answering a General Call Via the general call, you hear either your personal ringing pattern or the general ringing signal. You can answer from any internal phone. Press the Menu key repeatedly until the display shows "Call pick-up". MENU Call pick-up v V Press the "Call pick-up" Foxkey. Use the "v" or "V" Foxkey to select "General call". OK Press the "OK" Foxkey. You are connected with the person who made the general call.
Using Supplementary Features for More Efficiency You Are Using Line Keys This section explains the different options provided by your phone if your system administrator has assigned you one or more configurable keys as Line keys. Line keys turn your phone into a key phone. A line has a number which can be used to make an external call. One or usually several phones can be connected to this line, for example, in a travel agent's all the staff assigned to handling Europe as a travel destination.
Using Supplementary Features for More Efficiency Parking a Call Partner on a Line key You are connected with your call partner via a Line key and decide to park the call. You can park your call partner on the current Line key. Park Press the "Park" Foxkey. The display shows "Done". The LED next to the Line key flashes slowly. To retrieve a parked call party: Press the relevant Line key. You are now through to the parked call partner again.
Personalizing Your Phone Personalizing Your Phone Basic Settings This section explains how to adapt your phone's basic settings to suit your personal requirements. Setting the Display Contrast You may find the display is too bright or too dark. You can adjust the display contrast. MENU MENU Press the Menu key and hold it down for a moment. The configuration mode is activated. Press the Menu key repeatedly until the display shows "Display". Display Press the "Display" Foxkey.
Personalizing Your Phone Selecting a Language The display text is not in the language you want. You can select a different language in the configuration mode. The menu item under which you select your language is marked by an "*" in front of the word for "language" in the language of your choice, e.g. "*Language" for English. Situation MENU MENU *Language v V OK German is set as the language on your phone. Press the Menu key and hold it down for a moment. The configuration mode is activated.
Personalizing Your Phone Using the Headset You want to phone using the headset. A headset can be connected instead of the handset. You can also activate and deactivate the headset operation in the configuration mode. When the headset mode is activated, you answer calls with the Loudspeaker key. The phone does not switch to open listening when you do so. To end the call, use the Loudspeaker key again.
Personalizing Your Phone ☛ OK ☛ OK ☛ OK Use the digit keys to enter the current code. For each digit entered, the display shows an "*". Press the "OK" Foxkey. The display shows "New code:". Use the digit keys to enter the new code. For each digit entered, the display shows an "*". Press the "OK" Foxkey. The display shows "Confirmation:". Use the digit keys to enter the new code a second time. For each digit entered, the display shows an "*". Press the "OK" Foxkey. The new code is stored.
Personalizing Your Phone Automatic Handsfree You want to answer a call without picking up the handset or pressing a key. In the configuration mode you can choose whether your phone should immediately and automatically activate handsfree operation after one ring, for incoming calls or announcements. MENU MENU Handsfree operation v V OK Press the Menu key and hold it down for a moment. The configuration mode is activated. Press the Menu key repeatedly the display shows "Handsfree operation".
Personalizing Your Phone Setting the Ringing Properties This section explains how to set your phone's ringing tone properties. Setting the Ringing Volume on the Phone while it is Ringing You want to adjust the ringing volume. You can adjust the ringing volume while the phone is ringing. Quieter: Press the – key. Louder: Press the + key. Setting the Ringing Properties on the Phone You want to change the way in which your phone rings. You can set the ringing volume, ringing rate, and ringing melody.
Personalizing Your Phone Phone Book Management This section explains how to enter a subscriber into the phone book, and how to edit or delete a phone book entry. Creating a New Phone Book Entry You want to store your own phone numbers. You can save and change your own phone numbers on your phone. You cannot change the phone numbers stored in the system. Press the Menu key repeatedly in the idle state until the displays shows "Phone book". MENU Phone book Press the "Phone book" Foxkey.
Personalizing Your Phone Edit Press the "Edit" Foxkey. The display shows "Browse". Browse Press the "Browse" Foxkey. v To find an entry: Press the "v" or "V" Foxkey. The display shows the entry's phone number. V Note Change You now have different options: To change an entry: Press the "Change" Foxkey. The display shows the old phone number. Use the digit keys to enter the new phone number. ☛ OK Press the "OK" Foxkey. The display shows the old name. Use the digit keys to enter the new name.
Personalizing Your Phone Storing a Number under a Key – Number Key You want to call up a frequently used phone number with a single keystroke rather than enter it digit by digit. You can store a phone number complete with name under any key that is configurable. The key automatically becomes a number key. Each configurable key is assigned 2 storage spaces, which means you can store 2 phone numbers under a single configurable key. The Foxkey has only one storage space.
Personalizing Your Phone Enter the name. ☛ OK Press the "OK" Foxkey. 2. The second phone number is stored. Storing a Function under a Key – Function Key You want to call up a frequently used function, for example "call diversion", using a single keystroke rather than having to enter it by hand. You can store a function under two different keys: • A configurable key – accessible at all times • The Foxkey itself – accessible only in the idle state A function key is assigned 2 memories.
Personalizing Your Phone OK Press the "OK" Foxkey. The display shows "MEMORY1: ..." and the code for the selected function or - if necessary - the menu for configuring the function. If necessary, configure the function. ☛ Note See also "Defining Functions". OK To confirm the function and setting: Press the "OK" Foxkey. The display shows "MEMORY2: ..." and the code for deactivating the function. OK Press the "OK" Foxkey. The function is stored under the key. The display briefly shows "Key is stored".
Personalizing Your Phone v V Use the "v" or "V" Foxkey to select the melody: Note OK v Press the "OK" Foxkey. The display shows "Rate". V Use the "v" or "V" Foxkey to select the rate: Note OK v You can test the setting using the "Test" Foxkey. Press the "OK" Foxkey. The display shows "Answer".
Personalizing Your Phone v V Use the "v" or "V" Foxkey to select the "Clear key" entry. OK To clear a key: Press the "OK" Foxkey. The key configuration is cleared. Configuring Line Keys This section explains out how to adapt your Line key settings to suit your personal requirements. Note: Your system administrator will determine whether your phone has Line keys. Setting the Response of a Line Key You want to set the response of a Line key in case you are called on that Line key.
Personalizing Your Phone v V To change the settings used to answer a call: Use the "v" or "V" Foxkey to select the answering mode: "Key" for answering the call by pressing the Line key; "Handset" for answering by picking up the handset; and "Handsfree" for automatically answering with handsfree. Note OK Press the "OK" Foxkey. The display shows "Priority" or "No priority". Note v V The following function is available only if you selected "Handset" or "Handsfree" as the answering mode.
Personalizing Your Phone Defining Functions This section explains how to activate an individual function, for example call diversion, with the aid of function commands and how to assign it to a key. Foxkey Function You want to know the status of a function stored under the Foxkey. The T check mark on the display indicates whether or not the function is activated: • T visible to the left of the function name: Function is activated. • T not visible: Function is deactivated.
Alpha Keyboard and Extended Keypad Alpha Keyboard and Extended Keypad Alpha Keyboard The alpha keyboard can be used for the following purposes: • For even quicker, more convenient dialling by name • For editing texts, entries and settings in the simplest possible way • For "remote control" of the phone using shortcuts Shortcut ... for key/operation Shortcut ...
Installation and First-Time Operation Installation and First-Time Operation Putting Your Phone into Operation Note: Phone plug designs vary from country to country. Logging your phone on Your system administrator has to prepare the system before you can log on your phone. Connecting your handset to the phone 1. Plug the connector at the rippled end of the handset cord into the socket near the handset's microphone. 2.
Installation and First-Time Operation Supplementary Equipment: Alpha Keyboard and Extended Keypad You can connect up to three items of supplementary equipment to your phone. The choice of supplementary equipment to be connected is up to you. For example you can connect • up to 2 extended keypads and one alpha keyboard • or up to 3 extended keypads. Connecting an Extended Keypad You can connect one to three extended keypad(s) to your phone, each keypad having 10 configurable keys.
Installation and First-Time Operation Connecting an Alpha Keyboard You can also connect an alpha keyboard to your phone. The alpha keyboard simplifies the use of dialling by name, the editing functions and the configuration. You can also use the alpha keyboard to operate your phone and to run the main phone functions using function keys or shortcut keys. 1. Unplug the phone cord from the socket on the underside of the phone. 2.
Troubleshooting Troubleshooting Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the telephone (see "Installation and First-Time Operation"). Handset off-hook, no dialling tone, no display Make sure the phone cord is correctly plugged in to both the telephone and the telephone socket (see "Installation and First-Time Operation").
*/# Procedures */# Procedures Functions are normally activated using the Foxkey. However, you can also use */# procedures to activate functions. The following tables show which functions are supported by your system. You can either enter a */# procedure directly or store it under a key.
*/# Procedures Not in a call Remote control */# procedure The control key on an attached keyboard has no function.
*/# procedure Remote control */# Procedures Announcement • To a subscriber • To a group • Answer to group Send message • To a subscriber • To a group • To all *7998 *79 *89 *3598 # *35 # *3599 # Answer call *86 Log into / out of user group (UG) • Log into all user groups • Log out of all user groups • Log into a particular user group • Log out of a particular user group *4800 #4800 *48
*/# procedure Remote control */# Procedures Intrusion • Protect against • Allow to own phone *04 #04 X X Activate exchange access with charge recall *32
Menu Overview Menu Overview Press Menu key Directory entry Search all Abbreviation Dialling Internal Private Modify (private) New Nummer Name View 0...29 Modify number Name Read Delete Answered calls list Call Delete Diversion Divert to subscriber Number Divert to message 1...16 Divert on busy Number Forwarded to subscriber Number Pick up Subscriber Number Pager Number Hunt groups Message 1...
Menu Overview Confirm with long click on Menu key Ring Ringing signal volume: 1...8 Melody: 1...8 Ringing signal speed: 1...8 Barring Code Telephone free Telephone barred Configuration barred Code Old code New code Confirm Keys Press key to be configured Number key Memory1: Number Memory 2: Number Function key configurable Configurable function Park Do not disturb Handsfree Discreet ringing Diversion Routing Gr1Pos2, Gr1Pos3, ...
Menu Overview Line Key Ring: On, Off, delay 10 sec, delay 20 sec, delay 30 sec Ringing signal volume: 1...16 Ringing signal speed: 1...8 Answer: key Seizure: no priority Answer: handset Seizure: Priority: 1...8 Answer: Handsfree Seizure: Priority: 1...8 Delete key Foxtaste Entry 1...
Index Index */# Procedures ............................................................................................................................. 56 Absence key............................................................................................................................. 3, 23 Activate exchange access with charge recall ................................................................................. 59 Activate function via third-party phone............................................
Index Defining functions........................................................................................................................ 50 Dialling a phone number................................................................................................................ 9 Dialling by name .................................................................................................................... 15, 16 Dialling from the call list..........................................................
Index Keypad........................................................................................................................................... 3 Language selection....................................................................................................................... 37 LCR .............................................................................................................................................. 59 Leaving a message .................................................
Index Safety ............................................................................................................................................ 7 Scrolling......................................................................................................................................... 4 Send message .............................................................................................................................. 58 Sending message ................................................
Declaration of Conformity Declaration of Conformity We declare that the aforementioned product is manufactured in accordance with our Total Quality Assurance System as certified by SQS ISO 9001, registration number 10318/05, in compliance with ANNEX V of the R&TTE Directive 99/05/EC. Conformity with essential requirements as per Council Directive 99/ 05/EC and ECMA TR70 is assumed.
www.ascom.com/pbx/ascotel/terminals Reference to Other Documents Function Overview System Assistant 20321621 Write-on labels Subject to delivery availability and technical modifications. The scope of performance depends on the software. Subject to delivery availability and technical modifications. The scope of performance depends on the software.
