Ascotel Office terminals by ascom Office 25 Operating Instructions with safety information www.ascom.
Operating and Display Elements Operating and Display Elements 11 12 13 14 1 1 2 2 3 4 3 4 ABC MENU END 1 ABC 2 DEF 3 GHI 4 J KL 5 MNO 6 PQR S 7 TUV 8 WXY Z 9 0 7 10 9 8 7 6 5 www.ascom.
Operating and Display Elements 1 Display 9 • Top: Information, Foxkey functions • Bottom: Symbols 2 • 1x short: Loudspeaker on/off • 2x short: Volume normal/loud Foxkey 10 Redial key Multifunction key: • Short: Activates corresponding function • Long: Reverses scroll direction 3 Info key 4 Menu key • Short: Last phone number dialled • Long: List of answered calls 11 Loudspeaker 12 Hook switch 13 END/correction key Calls up further information Menu access key • Short: Scrolls through Foxkey fu
Operating and Display Elements Display symbols Loudspeaker on Callback activated 1 1st (top) configurable key activated Phone lock activated 2 Second configurable key activated Configuration mode activated 3 3rd configurable key activated Text mode activated 4 4th configurable key activated Information available Call diversion activated Other menu items available 4/\ Note 4 Scrolls up (figure indicates entry number) Reversing direction: Press Foxkey and hold down for a moment For a detai
Contents Contents Operating and Display Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Equipment Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Receiving and Making Calls . . . . . . . . . . . . . . . . . . . . . . .
Equipment Provided Equipment Provided Phone 1 2 Handset Phone cord Handset cord 3 4 ABC M END 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQR TUV S 7 8 WXY Z 9 0 6 20321611en_ba_a0
Safety and Liability Safety and Liability Safety Information Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions. Maintenance Use original accessories only. Make sure all installation and repair work is carried out by a specially qualified technician.
Receiving and Making Calls Receiving and Making Calls Receiving a Call This section explains how you can answer a call. Answering a Call Your phone rings and the indicator LED flashes. To answer the call: Pick up the handset. Note The caller's number appears on the display if it was transmitted . The caller's name is also shown if the number is in the phone's or system's memory. If there is not enough space on the display, a "+" appears. Use the Info key to display more information.
Receiving and Making Calls Using the Redial List You want to call someone you called recently. Your phone uses the redial list to automatically store the numbers of the persons you have called – including their names, if available. You can use the redial function to call these persons again. Press the Redial key. The display shows the first number on the redial list. To scroll through the last 4 numbers (max.), press the Redial key repeatedly. Pick up the handset. The displayed number is dialled.
Using the Display and Operating Elements Using the Display and Operating Elements Display Abbreviations Depending on the display space available, certain terms may be abbreviated, e.g. "Announ." for "Announcement". The abbreviations though can be easily understood. Navigating through the Foxkey Menu The Foxkey provides the functions available for the current situation. The default display shows the info line. Use the Menu key to go to the Foxkey menu .
Using the Display and Operating Elements <2x short> Press the key twice in quick succession. ABC <2x, 3x, 4x, etc.> In text mode, press the key twice, three times, four times, etc. WXYZ 9 Using the Foxkey The Foxkey has variable functions. These functions are displayed above the key. There are several contacts under the Foxkey to detect where it is pressed. So you need to press the Foxkey right under the function you want.
Using the Display and Operating Elements The characters are assigned to the digit keys as follows: -.?1 ABC 1 ABC2 2 DEF3 DEF GHI 3 GHI4 4 JKL5 JKL MNO 5 MNO6 6 PQRS7 PQRS TUV 7 TUV8 8 WXYZ9 WXYZ +0 0 9 * <1x, 2x, 3x, etc.> Space # Press the digit key repeatedly until you get the character you want.
Using the Display and Operating Elements Navigation Reversing the Scroll Direction The Foxkey menu shows an arrow symbol for scrolling, but you want to scroll in the opposite direction. Hold the key down for a moment to reverse the direction of the arrow. /\ or \/ Press the "/\" or "\/" Foxkey and hold it down for a moment. The direction of the arrow is reversed. Undoing Actions You can undo the last action without saving it by pressing the END/Correction key. Press the END/Correction key.
Using Supplementary Features for More Efficiency Using Supplementary Features for More Efficiency The following sections explain the supplementary features provided by your phone for more efficient use. You Want a Convenient Way of Making a Call This section explains some convenient features provided by your phone for making a call. Dialling by Name – Quickdial You want to make a call by entering a name.
Using Supplementary Features for More Efficiency Note If the phone is unable to find a matching name, "LIST EMPTY" will appear on the display. You may have to enter another letter before the name you want or a list of names is displayed. ☛ /\ Use the "/\" Foxkey to scroll through the names until the display shows the name you are looking for. To call the person whose name is displayed: Pick up the handset. The person is called.
Using Supplementary Features for More Efficiency Pick up the handset. The person is called. Note You can also access the list of answered calls by pressing the Redial key and holding it down for a moment. Dialling with a Configurable Key – Number Key You want to call someone whose phone number is stored under a configurable key. You can dial the person by pressing the corresponding number key. Activate the key's first allocated function: Press the key once.
Using Supplementary Features for More Efficiency Answering Call Waiting You are in a call and hear the call waiting tone. Someone is urgently trying to reach you. You can either answer or reject the call. Press the Menu key. MENU ANSWER To answer the call: Press the "ANSWER" Foxkey. 1. Your original call partner is put on hold. You are now connected with the party who initiated the call waiting. REJECT To reject the call: Press the "REJECT" Foxkey. You remain connected with your original call partner.
Using Supplementary Features for More Efficiency Press the Menu key repeatedly until the display shows "ANNOUNCEMENT". MENU ANNOUNCEMENT Press the "ANNOUNCEMENT" Foxkey. Pick up the handset. The call party hears the acknowledgement tone. The display shows "ANNOUNCEMENT TO: ...". You can now talk. Receiving an Announcement After an attention tone you will be addressed via your loudspeaker. You can listen to the announcement or stop it. To continue the announcemnt as a phone call: Pick up the handset.
Using Supplementary Features for More Efficiency Note If your enquiry call party hangs up and you also go on-hook by mistake, you will hear a continuous ringing signal for 10 seconds to draw your attention to the person still on hold. If you pick up the receiver during the continuous ringing, you will be reconnected with your call partner. Brokering between an Enquiry Call Party and Your Call Partner You are talking with an enquiry call party and have your original call partner on hold.
Using Supplementary Features for More Efficiency Parking a Call Partner You want to put your call partner on hold without using a phone channel as a result. You can park your call partner both locally and centrally. A locally parked call party can only be retrieved by the phone that originally parked the call. Local parking is possible only with the Foxkey menu. With central parking your call partner is parked on the system's parking position and can be retrieved from any phone.
Using Supplementary Features for More Efficiency You Are Away from Your Desk This section explains the different options provided by your phone when you want to leave your desk. Using the Absence Key You want to leave your desk and set up your phone for your absence. Your phone has an Absence key. It is factory set as a call diversion key. By simply pressing the Absence key you can activate a call diversion. Note The topmost configurable key is factory set as an Absence key.
Using Supplementary Features for More Efficiency OK Press the "OK" Foxkey. The display shows "DIVERTED: ...". Note MENU CANCEL If a call is to be diverted only when you are already in a call, select "DIVERT: BUSY" instead of "DIVERT: SUBSCRIBER"1). You can also activate a call diversion by remote control. To deactivate call diversion: Press the Menu key. The display shows "CANCEL". Press the "CANCEL" Foxkey. The call diversion is deactivated.
Using Supplementary Features for More Efficiency Leaving a Message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system. You can select the contents of your message from a list of 16 predefined texts.
Using Supplementary Features for More Efficiency LOCK Press the "LOCK" Foxkey. Use the digit keys to enter the code. For each digit entered, the display shows an "*". ☛ OK Press the "OK" Foxkey. /\ Press the "/\" Foxkey repeatedly until the type of locking you want appears on the display. OK Press the "OK" Foxkey. The display shows "DONE". Note You can lock either just the configuration ("CONF: LOCKED") or the entire phone ("PHONE: LOCKED").
Using Supplementary Features for More Efficiency You Want to Use Your Phone Efficiently in Special Situations This section explains the different options provided by your phone for special situations. Sending a Message You are unable to reach an internal subscriber and thus want to leave a message. You can send a message to an internal subscriber. The message will appear on the person's display. Requirement: The internal subscriber must have a phone capable of receiving messages.
Using Supplementary Features for More Efficiency Reading a Message Your display shows "New message received" or "Other message received", followed by "Message ...". The Indicator LED is lit. The read function is used to retrieve a received message from the memory so you can read it. The first message shown is the first message to have been received. Press the Menu key. MENU READ Press the "READ" Foxkey. The message is displayed for 8 seconds.
Using Supplementary Features for More Efficiency Picking up a Call You hear a phone ringing in your vicinity and want to pick up the call. With the call pick-up function you can pick up the call from the other phone on your own phone. Press the Menu key repeatedly until the display shows "CALL PICK-UP". MENU CALL PICK-UP /\ Press the "CALL PICK-UP" Foxkey. Press the "/\" Foxkey repeatedly until the display shows "SUBSCRIBER". OK Press the "OK" Foxkey.
Using Supplementary Features for More Efficiency Unlocking the Phone for One Call You want to make a call on a phone that is locked or restricted for chargeable calls, for example a corridor phone or a phone in a meeting room. Authorized subscribers can activate such phones so they can make one chargeable call. To do so, you will need your own phone number and a PIN. Any call charges incurred will be charged to you on a "user pays" basis. Pick up the handset. Enter *36. Enter your internal phone number.
Using Supplementary Features for More Efficiency /\ Use the "/\" Foxkey to select "PAGER". OK Press the "OK" Foxkey. Enter your own internal phone number. ☛ OK Press the "OK" Foxkey. You are connected with the person who is looking for you. Answering a General Call Via the general call, you hear either your personal ringing pattern or the general ringing signal. You can answer from any internal phone. Press the Menu key repeatedly until the display shows "CALL PICK-UP".
Using Supplementary Features for More Efficiency Activating/Deactivating Functions by Remote Control You are not at your desk and want to set various functions on your phone from a different phone. You can activate/deactivate many of your phone's functions by remote control from a different phone. Remote control has to be enabled for your phone in the system. Remote control is possible from within and from outside the system.
Personalizing Your Phone Personalizing Your Phone Basic Settings This section explains how to adapt your phone's basic settings to suit your personal requirements. Setting the Display Contrast You may find the display is too bright or too dark. You can adjust the display contrast. MENU MENU Press the Menu key and hold it down for a moment. The configuration mode is activated. Press the Menu key repeatedly until the display shows "DISPLAY". DISPLAY Press the "DISPLAY" Foxkey.
Personalizing Your Phone Selecting a Language The display text is not in the language you want. You can select a different language in the configuration mode. The menu item under which you select your language is marked by an "*" in front of the word for "language" in the language of your choice, e.g. "*Language" for English. Situation MENU MENU *LANGUAGE /\ MENU OK German is set as the language on your phone. Press the Menu key and hold it down for a moment. The configuration mode is activated.
Personalizing Your Phone CODE ☛ OK ☛ OK ☛ OK Press the "CODE" Foxkey. The display shows "OLD CODE:". Use the digit keys to enter the current code. For each digit entered, the display shows an "*". Press the "OK" Foxkey. The display shows "NEW CODE:". Use the digit keys to enter the new code. For each digit entered, the display shows an "*". Press the "OK" Foxkey. The display shows "CONFIRMATION:". Use the digit keys to enter the new code a second time. For each digit entered, the display shows an "*".
Personalizing Your Phone /\ Set the ringing volume with the "/\" Foxkey. RINGING VOLUME /\ Press the "RINGING VOLUME" Foxkey. The display shows "RINGING MELODY". Select the ringing melody with the "/\" Foxkey. RINGING MELODY /\ Press the "RINGING MELODY" Foxkey. The display shows "ringing rate". Set the ringing rate with the "/\" Foxkey. ringing rate Press the "ringing rate" Foxkey. The ringing properties are stored.
Personalizing Your Phone OK Press the "OK" Foxkey. The setting is now stored. Editing a Phone Book Entry You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e. those stored on your phone. You cannot edit the phone numbers stored in the system. Press the Menu key repeatedly in the idle state until the displays shows "PHONE BOOK". MENU PHONE BOOK Press the "PHONE BOOK" Foxkey. The display shows "EDIT". EDIT Press the "EDIT" Foxkey.
Personalizing Your Phone Configuring the Keys This section explains how to assign phone numbers and functions to a key. Storing a Number under a Key – Number Key You want to call up a frequently used phone number with a single keystroke rather than enter it digit by digit. You can store a phone number complete with name under any key that is configurable. The key automatically becomes a number key.
Personalizing Your Phone Storing a Function under a Key – Function Key You want to call up a frequently used function, for example "call diversion", using a single keystroke rather than having to enter it by hand. You can store a function under a configurable key. A function key is assigned 2 memories.
Personalizing Your Phone Clearing a Key You want to clear the assignment made to a configurable key. The function "Clear key" is available for this purpose in the configuration mode. Press the configurable key and hold it down for a moment. The display shows the key type. /\ Press the "/\" Foxkey repeatedly until the display shows "CLEAR KEY". OK Press the "OK" Foxkey. The key configuration is cleared.
Installation and First-Time Operation Installation and First-Time Operation Putting Your Phone into Operation Note: Phone plug designs vary from country to country. Logging your phone on Your system administrator has to prepare the system before you can log on your phone. Connecting your phone to the system 1. Plug the connector on the phone cord on the underside of the phone into the socket with the phone symbol. 2. Feed the cable through the strain relief device. 3.
Troubleshooting Troubleshooting Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the telephone (see "Installation and First-Time Operation"). Handset off-hook, no dialling tone, no display Make sure the phone cord is correctly plugged in to both the telephone and the telephone socket (see "Installation and First-Time Operation").
*/# Procedures */# Procedures Functions are normally activated using the Foxkey. However, you can also use */# procedures to activate functions. The following tables show which functions are supported by your system. You can either enter a */# procedure directly or store it under a key.
*/# Procedures Not in a call */# procedure Remote control The control key on an attached keyboard has no function.
Announcement • To a subscriber • To a group • Answer to group Send message • To a subscriber • To a group • To all *7998 *79 *89 *3598 # *35 # *3599 # Answer call *86 Log into / out of user group (UG) • Log into all user groups • Log out of all user groups • Log into a particular user group • Log out of a particular user group *4800 #4800 *48 #48
*/# procedure Remote control */# Procedures Intrusion • Protect against • Allow to own phone *04 #04 X X Activate exchange access with charge recall *32
Menu Overview Menu Overview Press Menu key Directory entry Search Name dial Modify (private) New number Name View 0...9 Modify Nummer Name Delete Answered calls List 1...4 Call Delete Diversion Divert to subscriber Calling number Divert to message 1...16 Divert on busy Number Forwarded to subscriber Number Pick up Subscriber Number Pager Number Hunt groups Message 1...
Menu Overview Keys Press key to be configured Press key to be configured Memory1: Number Memory 2: Number Function key configurable Park Do not disturb Discreet ringing Diversion Divert to subscriber Number Divert to pager Number Umleitung zu Nachricht 1...16 Diverted on busy to: Number Rufweiterschaltung zu Teilnehmer Number Routing Gr1Pos2, Gr1Pos3, ..., Gr9Pos3 Relay Relay 1 Relay 2 Relay 3 Courtesy group Courtesy gr.
Index Index */# Procedures ............................................................................................................................. 41 Absence key................................................................................................................................. 21 Activate exchange access with charge recall ................................................................................. 44 Activate function via third-party phone...........................................
Index Dialling from the list of answered calls ......................................................................................... 15 Dialling with a configurable key ................................................................................................... 16 Display ....................................................................................................................................... 3, 4 Display elements ......................................................................
Index MCID (Malicious Call Identification) .............................................................................................. 29 Menu ............................................................................................................................................. 4 Menu key....................................................................................................................................... 3 Menu Overview...............................................................
Index Transfer ....................................................................................................................................... 19 Transferring a call partner ............................................................................................................ 19 Troubleshooting........................................................................................................................... 40 Trying to Register .........................................................
Declaration of Conformity Declaration of Conformity We declare that the aforementioned product is manufactured in accordance with our Total Quality Assurance System as certified by SQS ISO 9001, registration number 10318/05, in compliance with ANNEX V of the R&TTE Directive 99/05/EC. Conformity with essential requirements as per Council Directive 99/ 05/EC and ECMA TR70 is assumed.
www.ascom.com/pbx/ascotel/terminals Reference to Other Documents Function Overview System Assistant Write-on labels 1 2 3 20321614 4 Subject to delivery availability and technical modifications. The scope of performance depends on the software. Subject to delivery availability and technical modifications. The scope of performance depends on the software.
