TD 92675EN Configuration Manual Ascom i62 VoWiFi Handset 9 December 2011/ Ver.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Contents 1 Introduction .................................................................................................................... 0 1.1 Abbreviations and Glossary .................................................................................... 1 1.2 Functionality matrix ................................................................................................ 3 2 Pre-Installation..................................................
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 5.2.3 Replacement of the Handset with PDM and IMS3........................................ 23 5.2.4 Replacement of Handset with PDM Only...................................................... 24 5.3 Change number of a VoWiFi Handset ................................................................... 26 5.4 Update Parameters via IMS3................................................................................. 26 5.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 6.5.12 Select Default Language ............................................................................ 39 6.5.13 Shortcuts .................................................................................................... 39 6.5.14 Company Phonebook.................................................................................. 41 6.5.15 Central Phonebook .....................................................................................
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 6.13 Push-To-Talk (PTT) Group Call ............................................................................ 53 6.14 Presence Management........................................................................................ 54 6.15 Location............................................................................................................... 54 6.15.1 Configure Handset for Cisco/Ekahau RTLS Solution...................................
Configuration Manual Ascom i62 VoWiFi Handset 1 TD 92675EN Introduction This document is a guide for installing, configuring and maintaining functionality of the Ascom i62 VoWiFi Handsets. The Ascom Voice over Wireless Fidelity (VoWiFi) system provides wireless IP-telephony, messaging and alarm functions to enterprise LANs. Using third-party WLAN products as well as in-house developed hardware and software, the system enables data and voice transmission together with seamless roaming.
Configuration Manual Ascom i62 VoWiFi Handset 1.1 TD 92675EN Abbreviations and Glossary 802.11a IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 5GHz spectrum. 802.11b IEEE 802.11 standard for transmission rate of up to 11Mbps, operates in the 2.4GHz spectrum. 802.11g IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 2.4GHz spectrum. 802.11d IEEE 802.11 standard for regulatory domains. 802.11e IEEE 802.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN ESSID Extended Service Set Identifier. Identifying name of a WLAN - strictly it is the identifying name of an AP and distinguishes WLANS from another. ESSID is one type of SSID (the other being BSSID). IGWP IP Gateway PRI for connection to traditional ISDN-based PBXes. Ascom VoIP Gateway. IM Interactive Messaging makes it possible to access information from an application and control it by selecting a choice received in a message.
Configuration Manual Ascom i62 VoWiFi Handset 1.2 TD 92675EN UP 6 User Presence (value between 0-7). Wireless QoS at the MAC Layer. VoIP Voice over IP. VoWiFi Wireless version of VoIP and refers to an IEEE 802.11a, b, g and n network. VoWLAN Voice over WLAN. WEP Wired Equivalent Privacy. Wi-Fi Wireless Fidelity. Has become a name for wireless LAN networks. Originator is Wi-Fi Alliance. WLAN Wireless Local Area Network. Refers to an IEEE 802.11a, b, g and n network. WMM Wi-Fi Multimedia.
Configuration Manual Ascom i62 VoWiFi Handset 2 TD 92675EN Pre-Installation Before installing VoWiFi Handsets in a VoWiFi system, make sure that all equipment is available. It is recommended to set up chargers and charge the VoWiFi Handset batteries before installation, and to have a number plan available for the VoWiFi Handsets. Also be sure that the IP addressing plan is set up to support the amount of VoWiFi Handsets to be deployed.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN The ESS might be used for setting up personal login accounts to the Device Manager in the IMS3. The ESS is also used for advanced messaging management. 9 December 2011/ Ver.
Configuration Manual Ascom i62 VoWiFi Handset 3 TD 92675EN Programming the VoWiFi Handset This chapter describes how to configure VoWiFi Handsets in three different ways: • • • It is possible to configure the VoWiFi Handset by inserting it into a Desktop Programmer DP1 cradle connected via USB to the PDM. It is possible to configure the VoWiFi Handset via over-the-air (OTA) using the Device Manager in the IMS3. Note: Requires that the IP address to the IMS3 has been configured in the VoWiFi Handset.
Configuration Manual Ascom i62 VoWiFi Handset 3.2 TD 92675EN IMS3 The IMS3 runs on an ELISE3 module. For instructions on how to use the IMS3, see Installation and Operation Manual, IMS3, TD 92762EN. 3.2.1 Over-the-Air There is no external equipment needed besides the Device Manager in IMS3 and VoWiFi system. Please proceed with 4 Installation of VoWiFi Handsets on page 8. Ascom VoWiFi System IP Device Manager in IMS3 3. AP Access Point Client Figure Figure 3.
Configuration Manual Ascom i62 VoWiFi Handset 4 TD 92675EN Installation of VoWiFi Handsets This section describes the recommended procedure for installing and configuring VoWiFi Handsets. There are several ways to install a VoWiFi Handset, but the procedures described here guarantees simple maintenance of the network. It is recommended to use the Device Manager in IMS3 to install and maintain VoWiFi Handsets in a large network.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 2 Click “Device Manager“. You might be prompted to log on the Device Manager. 3 Select the Templates tab and click “New“. The New template window is opened. 4 In the Device type and Parameter version drop-down lists, select the corresponding device type and parameter version to use, respectively. 5 In the Name field, enter a descriptive name of the template. 6 Click “OK“.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 4 In the Device Type and Parameter version drop-down lists, select the device type and the parameter version to use, respectively. Note: The device type and parameter version must match the VoWiFi Handsets to be used to apply the template. 5 In the Prefix field, enter the numbers’ prefix (if needed). 6 Create a range of numbers by selecting the “Range“ option. Enter the start call number and the end call number in the fields, respectively.
Configuration Manual Ascom i62 VoWiFi Handset 4.2 TD 92675EN Installation without Central Device Management (IMS3) In a small VoWiFi system, the administration can be handled using only the PDM. The synchronization is in this case not handled automatically by the system when a VoWiFi Handset’s parameters are changed in the PDM.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 17 Select “Network X“ (X represents A, B, C, or D). 18 In the Security mode drop-down list, select “EAP-TLS“. 19 In the EAP client certificate drop-down list, select the client certificate to be used. Click “OK“. 20 Remove the VoWiFi Handset when synchronisation is finished. Repeat the steps 11-13, 20 (if needed, perform the steps 14-19) for all VoWiFi Handsets. 4.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN The parameters that are not part of the template will be left unchanged on the VoWiFi Handset. The parameter version of an installed VoWiFi Handset is visible under the Numbers tab or the Devices tab. 4 Click “OK“. 5 Select the checkbox of each parameter that you want to be part of this template and enter the proper value. 6 Click “OK“ to save the template. 4.4.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN This template can be used as a backup if you want to restore the configuration of the VoWiFi Handset at a later stage or as a template that can be applied to a number of VoWiFi Handsets. 1 Open PDM or the Device Manager in the IMS3. 2 In the Numbers tab, select the VoWiFi Handset you want to save as a template. 3 Make a right-click and select “Use as a template...“. Enter a descriptive name for the template.
Configuration Manual Ascom i62 VoWiFi Handset 5 TD 92675EN Maintenance 5.1 Handset In an existing VoWiFi system it is important to be able to replace VoWiFi Handsets, install new VoWiFi Handsets and exchange faulty VoWiFi Handsets. The recommended procedure is to use a template with basic network settings for log in, created in the PDM, and then get the rest of the settings that were created by the templates in Device Manager in IMS3.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Apply Template to a Handset without a Number 1 Put the VoWiFi Handset in the DP1 cradle. 2 In the Found Device Wizard window, select the “Run template“ option. 3 Click “Next >“. Only templates with a parameter version matching the selected VoWiFi Handset will be shown. 4 Select the template that shall be applied and click “OK“. The template is applied.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 6 In the Software TFTP IP address field, enter the IP address to the TFTP server. 7 Click “OK“. 5.1.4 Upgrade Software via PDM Software upgrade via PDM is used in small VoWiFi systems or when IMS3 is not available. The VoWiFi Handsets need to be collected by the administrator due to the software upgrade is performed via the Desktop Programmer DP1 connected to PDM. 1 Open the PDM.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN It is possible to upgrade a VoWiFi Handset by downloading a license. The following licenses are available: • • • • • • License for i62 Messenger License for i62 Protector Upgrading license i62 Messenger to Protector License Ekahau i62, see 6.15 Location on page 54 for additional settings. License Shared Phone i62, see 6.5.9 Shared Phone on page 38 for additional settings. License mandown/nomovement i62, see 6.8.
Configuration Manual Ascom i62 VoWiFi Handset 3 TD 92675EN In a web browser, enter the address to the License Web: “https://www.ascom-ws.com/Licenses“.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Move License It is possible to move a product license (Protector or Messenger) to an unlicensed handset (Talker). Any optional licenses will follow. For example, a Protector license can be moved from a handset with a broken display to an unlicensed handset. The broken handset (now a Talker) can then be sent for repair. Prerequisites: A PDM or Device Manager that supports the move license function, and a connection to the license server.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Factory Reset using Handset It is possible to factory reset a VoWiFi Handset from its Admin menu. 5.2 1 To activate the Admin menu, select Menu > Settings and enter 40022. 2 Select “Factory Reset“. 3 A Reset portable? window appears, press “Yes“. The VoWiFi Handset will be restarted. Replacement of VoWiFi Handsets A VoWiFi Handset can be replaced with a spare VoWiFi Handset if it is broken.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Replace without Move Licenses in IMS3 Both the broken VoWiFi Handset and the spare VoWiFi Handset must be of the same device type and have same functionality license. 1 In both VoWiFi Handsets, press *#34# in idle mode and select “License“ to check that they have same device type and licenses. If the login screen is displayed in the spare VoWiFi Handset, press “Info“ and select “License“.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN The spare VoWiFi Handset is automatically updated from the IMS3 and restarted. The last stored settings and licenses for the broken VoWiFi Handset in the IMS3 has been transfered to the spare VoWiFi Handset. 5.2.3 Replacement of the Handset with PDM and IMS3 If the spare VoWiFi Handset to be used must be factory reset or no network template has been applied, a PDM is needed to apply the network template to the spare VoWiFi Handset.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN In order to move the licenses to the spare VoWiFi Handset, it must be an unlicensed Talker. To check that the VoWiFi Handset is unlicensed, press *#34# in idle mode and select “License“ . Only i62 Talker must be displayed here. 1 Make sure that the broken VoWiFi Handset is saved in the Device Manager (indicated by a in the Saved column. If not, in the Numbers tab, right-click the broken VoWiFi Handset and select “Save“.
Configuration Manual Ascom i62 VoWiFi Handset 1 TD 92675EN In both VoWiFi Handset, press *#34# in idle mode and select “License“ to check that they have same device type and licenses. Alternatively, if the spare VoWiFi Handset has been factory reset, press “Info“ and select “License“. 2 Put the broken VoWiFi Handset in the DP1 cradle. 3 Open the PDM. 4 Make sure that the VoWiFi Handset is saved in the PDM. In the Numbers tab, a saved VoWiFi Handset has the symbol in the Saved column.
Configuration Manual Ascom i62 VoWiFi Handset 11 TD 92675EN In the PDM, select the “Licenses“ tab. Right-click the spare VoWiFi Handset and select “Refresh“. The spare VoWiFi Handset is restarted and the licenses for the broken VoWiFi Handset in the PDM has been transfered to the spare VoWiFi Handset. 12 A Found Device Wizard window appears. Select “Associate with Number“ and click “Next >“. 13 In the list, select the broken VoWiFi Handset to be replaced with the spare VoWiFi Handset. Click “OK“.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN IMPORTANT: Change settings in the VoWiFi Handset before change settings in the AP. Else, synchronisation of new settings to the VoWiFi Handset settings cannot be performed. Tip: Leave one access point with the old configuration to allow switched off VoWiFi Handsets to receive the updates when they are turned on. Bring the VoWiFi Handset to that APs coverage area. 1 Open the IMS3. 2 Create a new template with the new security settings.
Configuration Manual Ascom i62 VoWiFi Handset 6 TD 92675EN Handset Configuration The VoWiFi Handset requires some settings to function in the VoWiFi system. All settings are done in the PDM/IMS3. This section describes the available settings for the VoWiFi Handset. The first part explains network settings and the second VoWiFi Handset settings.
Configuration Manual Ascom i62 VoWiFi Handset 6.2.2 TD 92675EN Static IP Address (Manual) Settings 1 Select Network > Network A (or B, C, D). 2 In the DHCP mode drop-down list, select “Disable (static mode)”. Additional parameters will be displayed. 3 In the Phone IP address field, enter the unique IP address for the VoWiFi Handset. 4 In the Subnet mask field, enter the subnet mask. 5 In the Default gateway field, enter the IP address for the default gateway.
Configuration Manual Ascom i62 VoWiFi Handset 6.3.3 TD 92675EN World Mode Regulatory Domain There is a set of regional rules for the world mode settings and the a-band that the VoWiFi Handset complies to. The preferred and the default setting is “World mode (802.11d)”. The VoWiFi Handset gets its regulatory settings from the AP. If this is not supported by the AP, then this has to be set in the VoWiFi Handset as follows: 1 Select Network > Network A (B, C, or D).
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Bands and Channels used by WiFi a-radio Frequency band Channels Non DFS 5.150 - 5.250 MHz, 36,40,44,48 5.725 - 5.845 MHz 149,153,157,161, 165 UNII-1 5.150 - 5.250 MHz 36,40,44,48 UNII-2 5.250 - 5.350 MHz 52,56,60,64 UNII-2 Extended 5.470 - 5.725 MHz 100, 104, 108, 112,116, 120, 124, 128, 132, 126, 140 UNII-3 149,153,157,161 5.825 - 5.835 MHz 802.11 b/g/n Channels Defines which 802.11b/g/n channels to use.
Configuration Manual Ascom i62 VoWiFi Handset 6.3.6 TD 92675EN IP DSCP for Voice/Signalling Differentiated Services Code Point (DSCP) defines which value to use for outgoing voice and signalling traffic. The DSCP value is used for QoS on the LAN. The settings in the VoWiFi Handset must agree with the settings in the system, otherwise it will result in bad voice quality. 1 Select Network > Network A (B, C, or D).
Configuration Manual Ascom i62 VoWiFi Handset 6.4.4 TD 92675EN 802.1X with EAP-FAST To select EAP-FAST as the authentication method. Do the following: 1 Select Network > Network A (B, C, or D). 2 In the Security mode drop-down list., select “EAP-FAST”. 3 In the EAP authentication user name field, enter the user name for EAP authentication. 4 In the EAP authentication password field, enter the password for EAP authentication. 6.4.5 802.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Headset type on page 35 x x 6.5.3 Audio adjustment on page 35 xb x 6.5.13 Shortcuts on page 39 x x 6.5.6 Configure Profiles on page 37 x x 6.5.8 Battery Warning on page 38 x x 6.5.5 In Charger Behaviour on page 36 x b x 6.5.9 Shared Phone on page 38 x 6.5.10 Prevent Handset Switch off on page 38 x Telephony 6.9.8 Message Centre Number on page 50 x 6.9.9 Max number of Call Completions on page 50 x 6.9.
Configuration Manual Ascom i62 VoWiFi Handset 6.5.1 TD 92675EN Automatic keylock Note: If configured, it is possible to dial a pre-defined emergency number when the keypad is locked, see 6.9.6 Emergency Number on page 50. 1 Select Device > Settings. 2 In the Automatic key lock drop-down list, select one of the following: • • 6.5.2 Enable - activates automatic keylock. Disable - deactivates automatic keylock Phone lock Activate the phone lock to prevent unauthorized usage of the VoWiFi Handset.
Configuration Manual Ascom i62 VoWiFi Handset 2 TD 92675EN Select the applicable item in the drop-down list: IMPORTANT: Do not select “Hearing protection” unless a Peltor headset is used. • • • • Hearing protection Mic on boom Mic on cable User model (If not any headset is used above, this option can be used to configure an own headset profile.
Configuration Manual Ascom i62 VoWiFi Handset 2 TD 92675EN In the In charger action drop-down list, select one of the following: • • • • No action - no action will be performed when VoWiFi Handset is placed in charger Switch off - the VoWiFi Handset will be switched off when placed in charger Sound off - the VoWiFi Handset will be silenced when placed in charger Change profile - the VoWiFi Handset will change profile when placed in charger.
Configuration Manual Ascom i62 VoWiFi Handset 6.5.7 TD 92675EN Hide Missed Call Window A missed call is by default indicated by a Missed call window. It is possible to hide this window, for example, if both a VoWiFi Handset and a mobile is used. If the user answers the call using the mobile, the Missed call window will not be displayed in the VoWiFi Handset. 1 Select Device > Call. 2 In the Show missed calls popup drop-down list, select “No” to hide the Missed call window. 6.5.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 6.5.11 Uploadable Language It is possible to upload one additional language to the VoWiFi Handset. The language file is generated via an Excel file. The Excel file used to generate language files is delivered from your supplier. Tip: It is also possible to upload a language on several VoWiFi Handsets of the same device type simultaneously using the Baseline function in the IMS3. See Installation and Operation Manual, IMS3, TD 92762EN.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 2 In the Name field, enter the name of the soft key to be displayed in the VoWiFi Handset. 3 Continue with Additional Shortcut Settings on page 40. Configure Navigation Key 1 Select Shotcuts > Navigation Key X (where X is Up, Down, Left, or Right) 2 Continue with Additional Shortcut Settings on page 40.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN is used to import the phonebook file to the VoWiFi Handset. See Import Contacts in Installation and Operation Manual, Portable Device Manager (PDM), TD 92325EN, or Installation and Operation Manual, IMS3, TD 92762EN for more information. 6.5.14 Company Phonebook It is possible to create a phonebook that is administered centrally and uploaded to the VoWiFi Handset from PDM/IMS3.
Configuration Manual Ascom i62 VoWiFi Handset 6.6.1 TD 92675EN IP Address to the IMS3 The IMS3 handles all communication between the WLAN and its built-in Centralised Device Manager.
Configuration Manual Ascom i62 VoWiFi Handset • 6.7.1 TD 92675EN IM option mode This parameter is used for older applications and sets that three soft keys shall be placed automatically, i.e. on softkeys or in an option menu (list).
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Tip: It is recommended to use these settings if the user shall not be interrupted during 20 seconds while reading a message, unless a message with higher priority is received. When the user has read a message, its priority is no longer important, that is when TTP expires. New messages New messages Prio 2 Prio 1 Prio 2 TTP started Prio 1 TTP started Prio 2 TTP paused Prio 1 TTP expired 10 sec. 5. Prio 2 TTP continues 20 sec.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN In figure 6, a message with prio 2 is received and displayed in the VoWiFi Handset, TTP and TTR for the message is started. After 10 seconds, a second message with priority 1 is received and displayed while the message with priority 2 is put in the queue. TTP for the message with priority 2 is paused, but TTR continues. TTP and TTR for the message with priority 1 is started.
Configuration Manual Ascom i62 VoWiFi Handset 6.8 TD 92675EN Alarm Settings Note: Applicable to Protector only. The following alarm types can be configured; Push-button alarm, Test alarm, Emergency call alarm, Man-down and No-movement alarm. 6.8.1 Common Alarm Settings These settings are common for all alarms sent from the VoWiFi Handset. 1 Select Alarm > Common. 2 In the Stored alarm data field, enter data to be sent along with an alarm (optional).
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 6 In the Text indication for alarm on multiple press field or Text indication for alarm on long press, enter the text to be displayed in the VoWiFi Handset when the alarm has been activated. 7 In the Mode for automatic call after alarm drop-down list, select one of the following: • • • 6.8.4 Monitor - The loudspeaker is muted and the microphone is on. Loudspeaker - The loudspeaker is turned on. Ordinary - The loudspeaker is turned off.
Configuration Manual Ascom i62 VoWiFi Handset Parameter name TD 92675EN Description Mode for automatic call after Off: no automatic call after alarm. alarm Normal: the call is established as an ordinary call. Value {default} Off, Normal, Loudspeaker, Monitoring {Off} Loudspeaker: the loudspeaker on the backside of the VoWiFi Handset is turned on. Monitoring: a one-way speech channel is established, that is, the called part can only listen to an conversation. Turn off NM-MD during call 6.
Configuration Manual Ascom i62 VoWiFi Handset 2 TD 92675EN The following settings are applicable for the SIP protocol. • • • • • • • • • • • SIP Transport – defines the protocol to use for SIP signaling, either UDP, TCP or TLS. The setting TLS requires the PBX certificate to be uploaded as root certificate.
Configuration Manual Ascom i62 VoWiFi Handset 1 Select VOIP > General. 2 In the Offer Secure RTP list, select “Yes” or “No” (default). 6.9.5 TD 92675EN Internal Call Number Length Defines the maximum number of digits to be interpreted as an internal call. “0“ means the same number of digits as in the endpoint number. 1 Select VoIP > General. 2 In the Internal call number length field, enter the number of digits. 6.9.6 Emergency Number This is a phone number for emergency calls.
Configuration Manual Ascom i62 VoWiFi Handset 1 Select Device > General. 2 In the Direct off hook from charger drop-down list, select “Enable”. TD 92675EN 6.9.12 Replace Call Rejected with User Busy Is used if the system does not support call rejected. 1 Select Device > General. 2 In the Replace Call Rejected with User Busy drop-down list, select “Enable”. 6.9.13 Busy on 1 / Disable call waiting The default behaviour is to indicate “call waiting” to the user.
Configuration Manual Ascom i62 VoWiFi Handset 3 TD 92675EN If the downloaded language is selected, it might be needed to select matching characters as text input language, and the sort order in the phonebook In the Input Language drop-down list, select the text input language to be used. Note: This parameter is only applicable for the downloaded language and cannot be changed by the user. See 6.5.11 Uploadable Language on page 39 for more information. 6.10.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 6.12 Menu Operation 6.12.1 Hide Menu Items It is possible to hide menu items for the users. To hide or show a menu item, do the following: 1 Select Customization > Visibility. 2 Select “Hide”, “Show”, or “Read only“ for the applicable menu item in the drop-down list. If “Read only“ is selected, the menu item will be visible in the VoWiFi Handset, but cannot be edited by the user.
Configuration Manual Ascom i62 VoWiFi Handset • • TD 92675EN The group number to the PTT group (defined in the IMS3). The phone number to the conference bridge. Tip: For more information about the PTT function, see also Function Description, Ascom VoWiFi System, TD 92314EN or User Manual, Ascom i62 VoWiFi Handset, TD 92599EN. Note: If Music on Hold (MOH) is used in the system it can effect an ongoing PTT group call.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN gives a more accurate location using a third-party Real-Time Location System (RTLS) solution. The following RTLS solutions are supported: • • Cisco RTLS Solution In order to use the Cisco RTLS solution, a Cisco Mobility Services Engine must be used and configurations in the VoWiFi Handset are required. Ekahau RTLS Solution In order to use the Ekahau RTLS solution, the VoWiFi Handset must have the Ekahau license (see 5.1.
Configuration Manual Ascom i62 VoWiFi Handset 7 TD 92675EN Use VoWiFi Handset to Verify the VoWiFi System Deployment 7.1 Site Survey Tool It is recommended to do site surveys with the built-in tools in the VoWiFi Handset. This provides a true measurement of the RF environment based upon the radio of the VoWiFi Handset. Wireless analysers may be used to provide additional assistance during a site survey. 7.
Configuration Manual Ascom i62 VoWiFi Handset 1 There are two options to access the Site Survey Tool meny: • • 7.3 TD 92675EN If the VoWiFi Handset has been factory reset or not configured; in idle mode, enter “40022“, select “Site survey tool“. If the VoWiFi Handset has been configured; in idle mode, enter “*#77#”. 2 Select “Scan selected channel“. 3 Enter the channel to be scanned. 4 Select an AP to display information such as SSID, Channel, MAC address, Beacon period, QoS, and Privacy.
Configuration Manual Ascom i62 VoWiFi Handset 8 TD 92675EN VoWiFi Handset Internal Web Administration Page The internal web administration page for the VoWiFi Handset makes it possible to: • • 8.1 Troubleshoot the VoWiFi System. View statistics Access the Handset´s Internal Web Administration page In a web browser, enter the VoWiFi Handset´s IP address to access the internal web administration page for the VoWiFi Handset.
Configuration Manual Ascom i62 VoWiFi Handset • • • TD 92675EN Subnet mask Default gateway SIP proxy/H.323 gatekeeper IP address 9. Figure Figure 9. Internal Web Administration Page - Detailed Information 8.1.2 Troubleshoot View 1 In a web browser, enter the VoWiFi Handset´s IP address to access the internal web administration page for the VoWiFi Handset. The IP address can be found in the VoWiFi Handset´s menu (Settings >Device info >Network info). 2 Click the “Troubleshoot“ button.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 10. Figure Figure 10. Internal Web Administration Page - Troubleshoot view 8.2 Change Administration Password The administration password can be changed either via the internal Web Administration page or via the PDM. 8.2.1 Change password via the VoWiFi Handset´s Internal Web Administration page 1 In a web browser, enter the VoWiFi Handset´s IP address to access the internal web administration page for the VoWiFi Handset.
Configuration Manual Ascom i62 VoWiFi Handset 9 TD 92675EN Administration 9.1 Admin Menu Tree The VoWiFi Handset has a hidden menu for system administrators. The Admin menu contains: • • • • • Software and hardware information WLAN, network, system, and license information Site survey tool Network setup menus Factory reset option To activate the Admin Menu, select Menu > Settings and press 40022. Once the Admin menu is accessed it is reachable from the menu "Calls" .
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Figure 11.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Subnet mask *#34# > Network info Default gateway *#34# > Network info MAC address *#34# > Hardware Current BSSID *#76# Current ESSID *#76# or *#34# Current RSSI *#76# Current channel *#76# Site survey functions *#77# Note: Other settings and information can be found on the internal web administration page, refer to chapter 8 VoWiFi Handset Internal Web Administration Page on page 58. 9.
Configuration Manual Ascom i62 VoWiFi Handset 10 TD 92675EN Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator. If other users have similar problems, there may be a system error. 10.1 Fault Symptoms If any of the following Fault Symptoms occur, follow the instructions below.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Fault Probable cause Action or comment Battery life is bad DTIM might not be set correctly. 1) Check “Beacon interval” and “DTIM” settings in the AP. 2) Verify the coverage, since low signal strength will make the VoWiFi Cisco/Ekahau location client settings needs to be Handset to constantly search for other APs and thereby consuming changed. more power. U-APSD is not used.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Display shows Probable cause No network. The VoWiFi Handset is out The beeps can be stopped with the of coverage, mute button. Then go into range. (The VoWiFi Handset beeps once a minute with a low tone followed by a high tone (during max 30 minutes). If the vibrator is enabled, it vibrates after the last beep.) Action or comment or faulty VoWiFi Handset.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Display shows Probable cause Action or comment Messaging only The VoWiFi Handset is configured to use both a gatekeeper and an IMS3 but has lost contact with the gatekeeper. 1) Check the Gateway address. Try to ping the gateway from another wireless client. 2) Try to send a message. The idle connection check interval to the IMS3 is much longer than to the gateway.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN 10.3 Troubleshooting from the VoWiFi Handset Internal Web Administration Page It is possible to view statistics for Voice and WLAN connectivity and to create debug and error logs from the internal web administration page. The logs and the statistics can then be interpreted by your supplier. 1 In a web browser, enter the VoWiFi Handset´s IP address to access the internal web administration page for the VoWiFi Handset.
Configuration Manual Ascom i62 VoWiFi Handset 11 TD 92675EN Related Documents Data Sheet, Ascom i62 VoWiFi Handset TD 92587EN Quick Reference Guide, Ascom i62 VoWiFi Handset TD 92597EN User Manual, Ascom i62 VoWiFi Handset TD 92599EN Data Sheet, DP1, Desktop Programmer for Ascom i62 VoWiFi Handset TD 92749EN Data Sheet, Portable Device Manager (PDM) TD 92324EN Installation and Operation Manual, Portable Device Manager (PDM) TD 92325EN Data Sheet, Integrated Wireless Messaging & Services – IMS3
Configuration Manual Ascom i62 VoWiFi Handset 12 TD 92675EN Document History For details in the latest version, see change bars in the document. Version Date Description A 10 January 2011 First version B 20 June 2011 • Removed section 802.1X with LEAP. • Added description of parameters for Mandown and No-movement alarms. • Replaced IMS2 with IMS3. • Minor text and layout changes. C 1 September 2011 • Replaced WinPDM with PDM. • Replaced Elise2 with Elise3 in graphics.
Configuration Manual Ascom i62 VoWiFi Handset A.2 TD 92675EN Export a Template 1 Open the Device Manager in the IMS3. 2 Select the “Templates“ tab. 3 Select the template to be exported. 4 Select “Template“ > “Export“. Alternatively, right-click the template and select “Export...“. The Export templates window is opened. 5 Give the template (*.tpl) a descriptive name and click “Save“. See also A.3 Import a Parameter File. A.3 Import a Parameter File The parameter version file (*.
Configuration Manual Ascom i62 VoWiFi Handset TD 92675EN Index A Audio adjustment ..................................................... 39 B Baseline ....................................................................... 43 C Central Phonebook ................................................... certificate .................................................................... certificates .................................................................. Company Phonebook ................................
