TD 92679GB Installation Guide Elise3 12 April 2011 Ver.
Installation Guide Elise3 TD 92679GB Contents 1 Introduction.......................................................................................................... 1 1.1 About this Document...................................................................................... 2 1.2 Abbreviations and Glossary ............................................................................. 2 1.3 Requirements..................................................................................................
Installation Guide Elise3 TD 92679GB 4.6.1 Setup via the Setup Wizard ................................................................... 21 4.6.2 Setup from the Advanced Configuration Page ...................................... 21 4.6.3 Change Secured Settings ...................................................................... 22 4.6.4 Clock Synchronization and Time Settings .............................................. 22 4.6.5 Time Synchronization....................................................
Installation Guide Elise3 1 TD 92679GB Introduction The Elise3 module is the hardware platform for Linux based applications such as messaging, alarm handling, administration and device management. The module can be used independently but also works in combination with other modules or systems. Elise3 comes in different variants; Elise3 Lite, Elise3 Standard, Elise3 LON/ISC and Elise3 LON/NSS. The Elise3 Lite is intended for connections via IP only. It has two LAN connections, two USB 2.
Installation Guide Elise3 1.1 TD 92679GB About this Document This document is used for installation and configuration of the module, as well as for administration and troubleshooting. Primary target groups: • The field engineer that installs, maintains and troubleshoots the system • The system administrator responsible for the IT management at the customer site, that needs to get error messages, to survey and have control of the system.
Installation Guide Elise3 TD 92679GB IC Requirements for Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada. 12 April 2011 Ver.
Installation Guide Elise3 2 TD 92679GB General Information 2.1 Licenses All Elise3 modules must have a valid software license. The license number can be found in the application’s GUI in the Setup Wizard, on the Configuration page (the first view), on the Advanced Configuration page in System Setup > Common > License. New licenses are downloaded from the Ascom extranet (https://www.ascom-ws.com). 2.
Installation Guide Elise3 TD 92679GB All configurations can be set and changed on the Advanced Configuration page, such as system setup, changing passwords, etc. This page also contains troubleshooting and detailed configuration, for example Messaging interfaces, i.e. DECT, WLAN and Serial interfaces etc. 12 April 2011 Ver.
Installation Guide Elise3 3 TD 92679GB Description The Elise3 front side has different status indications and is used for maintenance. The LEDs indicates the status of the module and the management port makes it possible to have direct connection to the module. It also has an SD card slot and two USB ports for external temporary devices. The rear side is used for connecting supply voltage, communication to Ascom systems, external systems, inputs/outputs etc. 3.
Installation Guide Elise3 TD 92679GB Rear side 3.2 COM1/COM2 COM ports for connection of RS232 communication, see 4.4.1 COM Ports (RS232 Communication with External Equipment) on page 15. Not applicable for the Elise3 Lite version. LAN1 Modular jacks (RJ45) for connection of 10baseT or 100baseT Ethernet TCP/IP network, see 4.4.2 Ethernet Ports on page 15.
Installation Guide Elise3 3.3 TD 92679GB LED Indications The LEDs show different colours to determine type of information and have different flashing frequency for showing the priority. Colours Red Fault indication Yellow Mode indication Blue Normal operation (OK) Flashing patterns Figure 3.
Installation Guide Elise3 3.4.2 TD 92679GB Boot Mode When the application running on Elise3 cannot be accessed the module can be set in Boot Mode i.e.the web interface of the module. From this GUI it is possible to install new software, start Troubleshoot Mode, see settings and to reset the module back to factory default settings.1 Placing the module in Boot Mode is performed manually by the user but if the module detects several major errors the module can place itself in Boot Mode.
Installation Guide Elise3 4 TD 92679GB Installation and Configuration The Elise3 can be mounted vertically on a wall or be placed horizontally in a 19" rack. It must be fixed by screws or other fixtures to the wall or rack, and must not be easily movable. 4.1 4.2 Installation Procedure 1 Mount the device, see 4.2 Mounting below. 2 Connect the supply voltage, see 4.3 Supply Voltage on page 14. 3 Access the module via the web interface, see 4.5 Accessing Elise3 on page 17.
Installation Guide Elise3 4.2.2 TD 92679GB Rack Mounting The Elise3 can be either front mounted or reverse mounted in a 19´´ rack. Accessories for mounting in a rack (ordered separately) Standard 19´´ rack kit: Small left/right brackets for two front mounted Elise3 modules and one big bracket for one front mounted Elise3 module. Reverse 19´´ rack kit: Small left/right brackets for two reverse mounted Elise3 modules and one big bracket for one reverse mounted Elise3 module.
Installation Guide Elise3 TD 92679GB Front mounted double • Requires the standard 19´´ rack kit 1 Use the supplied assembly brackets and fasten the two modules together, both on the rear side and on the bottom side, as shown in the two figures below. 2 Use the two small standard assembly brackets and fasten one on the right front side and the other on the left front side. 3 Fasten the assembly brackets in the rack, see figure below (screws not included). Figure 6. Figure 6.
Installation Guide Elise3 2 TD 92679GB Fasten the assembly brackets in the rack, see below (screws not included) Figure 7. Figure 7. Rear mounted single in rack Rear mounted double • Requires the reverse 19´´ rack kit 1 Use the supplied assembly brackets and mount the two modules together, both on the rear side and on the bottom side, see figure below. 2 Use the two small reverse assembly brackets and fasten one on the right rear side and the other on the left rear side.
Installation Guide Elise3 4.3 TD 92679GB Supply Voltage Elise3 can be connected to an external power supply (12-24 V DC battery or power source) as a complement to the primary power supply (100-240 V AC). If the primary power supply fails it switches over to the external power supply automatically, without any negative influence on the running application. Note: 24 hours backup requires a 12V battery with at least 4.8 Ah.
Installation Guide Elise3 TD 92679GB Figure 11. Figure 11. Power supply parameters 4.4 3 Select setting in the drop-down list (Internal PSU only, External PSU only, Internal and external PSU or Internal PSU and external battery). 4 Click “Activate”. Connections 4.4.1 COM Ports (RS232 Communication with External Equipment) Requires the Elise3 Standard or LON variant. If the RS232 ports can be used or not is also depending on the application software.
Installation Guide Elise3 TD 92679GB The module has two modular jacks (RJ45) marked S900 for connection of system 900 bus cabling. If modular bus cabling is not used, connections are made with twisted pairs to 1 and 2 on screw connector A-bus. Figure 12. S900 A-bus 1 2 LON 1 2 or Figure 12. Modular jacks for system bus and screw connectors for twisted pairs 4.4.4 LON Bus Note: Requires the Elise3 LON variant. The Elise3 module can be installed together with teleCare M modules.
Installation Guide Elise3 TD 92679GB released until the applications are working properly. If the relay is released longer the Elise3 is malfunctioning. 4.4.6 Connection of AUX Inputs and AUX Outputs Note: The application of the inputs and outputs are software dependent. Figure 15. +V In In Out Out GND Error Ext 1 2 1 2 Ext 1 2 Pull-up resistor A External equipment +12 V DC GND Figure 15. AUX inputs and outputs Two digital inputs and two digital outputs can be connected.
Installation Guide Elise3 TD 92679GB Pre-condition: You have access to the network that Elise3 is attached to. If not, go to 4.5.2 Access via the Management port. 1 Connect the module to the LAN. 2 Open the web browser and enter the modules IP address or elise-XXXXXXXX, where XXXXXXXX is the module key number (leading zeros can be excluded). The module key number can be found on the license certificate or on the label on the back of the module. 3 Continue in 4.6 Basic Configuration on page 21. 4.5.
Installation Guide Elise3 TD 92679GB Install the Port Driver on Windows XP/Vista Note: When switching between mass storage mode and network mode, it takes about 30 seconds before the module can be accessed with the 192.5.36.229 address. 1 Connect a mini-USB type B cable between the USB port on your PC and the management port on the module. The Found new hardward wizard opens but at this stage there is no valid port driver so close the wizard and continue to install the driver.
Installation Guide Elise3 TD 92679GB Install the Port Driver on Windows 7 Note: When switching between mass storage mode and network mode, it takes about 30 seconds before the module can be accessed with the 192.5.36.229 address. 1 Connect a mini-USB type B cable between the USB port on your PC and the management port on the module. 2 Press the Mode button twice to change the mode to mass storage. The module will now turn up as a mass storage device on your computer.
Installation Guide Elise3 11 TD 92679GB Click “Close” when the installation has finished. The port driver “Linux USB Ethernet/RNDIS Gadget” is now installed in Control Panel > Hardware and Sound > Devices and Printers > Device manager > Network adapters. 4.6 Basic Configuration Elise3 needs to be configured with basic settings. Some products settings can be set in an installation Setup Wizard accessible from the web interface.
Installation Guide Elise3 8 4.6.3 TD 92679GB When Elise3 has been restarted, enter the URL xxx.xxx.xxx.xxx/admin in your browser (xxx.xxx.xxx.xxx is the IP address that was given to Elise3 during network setup) to see that it has started up correctly. Change Secured Settings To be able to activate some security settings it is required that someone physically confirms the changes on the module. This is a security feature due to the remote access (LAN or VPN) ability on the Elise3 module.
Installation Guide Elise3 TD 92679GB An Elise3 can also set the time in connected systems, for example System 900. In this case, the Elise3 will send its time to the connected system once every 24-hour period and when the time is updated. To set the time in System 900 from the Elise3 do as follows: 1 On the time settings page, enter when the Elise3 should send its time to System 900 in the Time push time field. 2 Click “Setup System 900 time”. 3 Select “Yes” in the Set time in System 900.
Installation Guide Elise3 TD 92679GB Central Unit in the System 900 can distribute the data to a module. Note that this requires configuration of the Central Unit. • No module addressing 127.0.0.1/S900 The data is sent to the System 900 interface in the Elise3 module, which sends the data on the A-bus without the module address defined. The Central Unit in the system has to be configured to distribute the data to a module.
Installation Guide Elise3 5 TD 92679GB Working in Boot Mode If no application is running on Elise3 or if the application cannot be started, the Boot Mode can be used for installing new software, see settings, performing factory reset, troubleshooting and also starting up in normal operation again. If the module detects several major errors (for example restart loop), the module can set itself in Boot Mode. 5.1 Set the Module in Boot Mode The description below starts with a controlled restart.
Installation Guide Elise3 5.1.2 TD 92679GB Network Settings Under System > Network the network settings are shown. All network settings can be edited in this view if DHCP is disabled, but only the Host name if DHCP is enabled. Figure 18. Figure 20. System network settings in Boot Mode 5.1.3 Software Information Under Software > Information the installed software name, version and installation date are shown.
Installation Guide Elise3 TD 92679GB Two software versions can be installed on the module. One software version is active and the other inactive in normal operation. Figure 20. Figure 22. Software installation in Boot Mode 1 Put the module in Boot Mode, see 5.1 Set the Module in Boot Mode on page 25. 2 Select Software > Install software. 3 Click the “Browse...” button and locate the software (.pkg) file to install. 4 Select where to save the software.
Installation Guide Elise3 6 TD 92679GB Run in Demonstration Mode The Demonstration Mode can be set when the module is running in normal operation, either via the application's web interface or manually by using the Mode button. Using the Mode button: 1 Press and hold the Mode button for 10 seconds. Demonstration Mode is indicated by the Status LED with slow flashing yellow light and by the Mode button LED with fixed blue light .
Installation Guide Elise3 7 TD 92679GB Maintenance 7.1 Software Management 7.1.1 Installation of Software Normally the installation of software is done from the application’s web interface but it can also be done in Boot Mode, see 5.1.4 Install Software in Boot Mode on page 26. 7.1.2 Create a Backup of the Software Settings Normally the backup is done from the application’s web interface but it can also be done in Boot Mode. 1 Put the module in Boot Mode, see 5.
Installation Guide Elise3 7.2 TD 92679GB Restarting the Elise3 7.2.1 Controlled Restart via the Restart Button When a controlled restart is performed via the Restart button, all ongoing jobs on the module ends in a controlled way and everything is logged. When the module has shut down the user can unplug the power cable or wait one minute for the module to automatically start up again.
Installation Guide Elise3 8 TD 92679GB Troubleshooting Guide Troubleshooting is normally done by accessing the application’s web interface to see logs, statistics etc. But if for some reason the application's web interface cannot be reached, it is possible to get access to the information by placing the module in Troubleshoot mode. See 8.1 Troubleshooting from Boot Mode. Fault Probable cause •Several functions of the software – There is not a valid license application on Elise3 does not start.
Installation Guide Elise3 8.1 TD 92679GB Troubleshooting from Boot Mode Via the Troubleshoot button in the Boot Mode GUI, you get access to the application's web interface (no applications are running) and will be able to see logs and other information. When troubleshooting, it is always a good idea to examine the log files, since they provide additional information that may prove useful. When reporting an error to your supplier, always include the appropriate log file. 1 Enter Boot Mode, see 5.
Installation Guide Elise3 9 TD 92679GB Related Documents Data Sheet, Elise3 TD 92678GB Elise3 Getting Started, including Safety Instructions M0282501 Function Description, Activity Logging in Unite TD 92341GB Applicable documentation for the software application 10 Document History For details in the latest version, see change bars in the document.
Installation Guide Elise3 TD 92679GB Appendix A: Move a license from ELISE2, to Elise3 A license for a product on ELISE2 can, if the license is compatible with Elise3, be moved to Elise3 by moving the Module key from the ELISE2 module to the Elise3 module. Example of compatible products are UniteCM and Mobile Monitoring Gateway (MMG). To make it easier to differ between the Module Keys, the marking “2M” is added on the label on a Module Key from Elise3.
