LM_Ascom_Jun01_25.06.01.fm Page 1 Thursday, July 12, 2001 5:01 PM Ascotel Office terminals by ascom Function Overview www.ascom.
LM_Ascom_Jun01_25.06.01.fm Page 2 Thursday, July 12, 2001 5:01 PM Contents Contents What is this document about? . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Supplementary Features for More Efficiency . . . . . . . 8 Personalizing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 22 You Are Other Want Features Away a Using Team a Convenient to Use Line Your from . Member . Your Functions . .Keys Phone Your . . Phone . .Way .Desk .as in. of .Efficiently an a. Call .
LM_Ascom_Jun01_25.06.01.fm Page 3 Thursday, July 12, 2001 5:01 PM What is this document about? What is this document about? Availability of Functions Usually the most convenient way to activate the functions on your phone is to use the Foxkey. This applies in particular to phones with an integrated display whose Foxkey is assigned with a multitude of useful functions to suit every situation.
LM_Ascom_Jun01_25.06.01.fm Page 4 Thursday, July 12, 2001 5:01 PM Functions for Comfort Operation Functions for Comfort Operation You Want a Convenient Way of Making a Call.......................................... 8 Dialling by Name – Quickdial.............................................................................. 8 Dialling by Name................................................................................................ 8 Dialling with the Alpha Keyboard ....................................
LM_Ascom_Jun01_25.06.01.fm Page 5 Thursday, July 12, 2001 5:01 PM Functions for Comfort Operation Unlocking the Phone for One Call.................................................................... 17 Paging an Internal Subscriber........................................................................... 17 Answering a Pager........................................................................................... 17 Answering a General Call ................................................................
LM_Ascom_Jun01_25.06.01.fm Page 6 Thursday, July 12, 2001 5:01 PM Telephone Settings Telephone Settings Basic Settings .............................................................................................. 22 Setting the Display Contrast ............................................................................. 22 Setting the Persistence of the Display Backlighting ........................................... 22 Configuring the DTMF Mode ..........................................................
LM_Ascom_Jun01_25.06.01.fm Page 7 Thursday, July 12, 2001 5:01 PM Telephone Settings Switching the Phone Off.................................................................................. 23 Logging your Phone On ................................................................................... 28 Logging your Phone Off................................................................................... 28 Switching Systems for Your Phone...................................................................
LM_Ascom_Jun01_25.06.01.fm Page 8 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Using Supplementary Features for More Efficiency The following sections explain the supplementary features provided by your phone for more efficient use.
LM_Ascom_Jun01_25.06.01.fm Page 9 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Dialling with a Configurable Key – Number Key You want to call someone whose phone number is stored under a configurable key. You can dial the person by pressing the corresponding number key. Dialling with a Configurable Hotkey You want to call someone whose phone number is stored under a configurable hotkey. Select the person by pressing the corresponding Foxkey in the hotkey menu.
LM_Ascom_Jun01_25.06.01.fm Page 10 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Diverting a Call You want to leave your desk. Calls for you are to be diverted to a different destination (e.g. phone or pager). You can divert incoming calls to a different destination using call diversion. If the other destination is a phone, you can then only be reached on your number from that phone.
LM_Ascom_Jun01_25.06.01.fm Page 11 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Brokering between an Enquiry Call Party and Your Call Partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering1) function to switch back and forth between an enquiry call party and the party on hold.
LM_Ascom_Jun01_25.06.01.fm Page 12 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Intruding on an Internal Subscriber You want to talk to an internal subscriber. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. The person can either answer or reject your call.
LM_Ascom_Jun01_25.06.01.fm Page 13 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Substituting for a Team Partner Your team partner is called. The LED next to his Team key begins to flash. You know that your team partner is not at his desk at present and therefore decide to answer the call. You can answer the call using the Team key. As soon as you have answered the call, your team partner is free again.
LM_Ascom_Jun01_25.06.01.fm Page 14 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Answering a Call on a Line Key You are called on a Line key. The LED next to the Line key begins to flash rapidly. To answer the call, proceed as follows: Depending on the configuration, you can decide which call to answer next by pressing the corresponding Line key. Making a Call via the Personal Key You want to make a calls without seizing a Line key.
LM_Ascom_Jun01_25.06.01.fm Page 15 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Phoning with a Two-Company System You are operating a two-company system and want to appear either as Company A or as Company B, as necessary. Requirement: The system and your Operator Console have been set up by the system administrator. You have the following options: • Each individual Line key allows you to appear as Company A or B.
LM_Ascom_Jun01_25.06.01.fm Page 16 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Leaving a Message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system.
LM_Ascom_Jun01_25.06.01.fm Page 17 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Unlocking the Phone for One Call You want to make a call on a phone that is locked or restricted for chargeable calls, for example a corridor phone or a phone in a meeting room. Authorized subscribers can activate such phones so they can make one chargeable call. To do so, you will need your own phone number and a PIN. Any call charges incurred will be charged to you on a "user pays" basis.
LM_Ascom_Jun01_25.06.01.fm Page 18 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Tracing Malicious Calls You feel threatened or molested by a call and want the caller to be traced. With the MCID function, the provider is able to record the following call data: • Your phone number • The caller's phone number • The date and time of the call MCID has to be enabled by your provider. Your provider will inform you about accessing the recorded call data.
LM_Ascom_Jun01_25.06.01.fm Page 19 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Selecting a Cost Centre before a Call You want to allocate the call charges incurred to a specific cost centre. You can allocate the cost centre • before a call • during a call (change of cost centre) Transferring an Exchange Line You want to make an exchange line available to an internal subscriber without exchange line authorisation, and are willing to accept the call charges incurred.
LM_Ascom_Jun01_25.06.01.fm Page 20 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Activating/Deactivating Functions by Remote Control You are not at your desk and want to set various functions on your phone from a different phone. You can activate/deactivate many of your phone's functions by remote control from a different phone. Remote control has to be enabled for your phone in the system. Remote control is possible from within and from outside the system.
LM_Ascom_Jun01_25.06.01.fm Page 21 Thursday, July 12, 2001 5:01 PM Using Supplementary Features for More Efficiency Routing Calls and Functions via User Groups You want calls to your phone to be routed in different ways, for example to your phone, to the reception, or to a tape. Alternatively, the door bell is to be linked with an internal phone during the day and with a tape after office hours. The system has up to 9 switch groups.
LM_Ascom_Jun01_25.06.01.fm Page 22 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Personalizing Your Phone The following sections explain how to configure your phone so that it responds the way you want. You can use your 45 or 45pro phone to carry out a numbering of settings on the system (PBX ). Your main tool for such settings is the "System Assistant" menu.
LM_Ascom_Jun01_25.06.01.fm Page 23 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Switching the Phone Off You want to switch off your phone. Outside the coverage area the phone will keep trying to set up a connection with a system. To save your battery, you can switch off your phone whenever you leave the coverage area. Setting the Volume during a Call You want to adjust the volume while in a call. The new volume will remain stored even after the call is ended.
LM_Ascom_Jun01_25.06.01.fm Page 24 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Setting the Ringing Properties on the Phone You want to change the way in which your phone rings. You can set the ringing volume, ringing rate, and ringing melody. Using the Headset You want to phone using the headset. A headset can be connected instead of the handset. You can also activate and deactivate the headset operation in the configuration mode.
LM_Ascom_Jun01_25.06.01.fm Page 25 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Creating or overwriting a new entry in the abbreviated dialling memory You want to store your own phone numbers. You can save and overwrite your own phone numbers on your phone. Editing a Phone Book Entry You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e. those stored on your phone. You cannot edit the phone numbers stored in the system.
LM_Ascom_Jun01_25.06.01.fm Page 26 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Storing a Function under a Key – Function Key You want to call up a frequently used function, for example "call diversion", using a single keystroke rather than having to enter it by hand. You can store a function under a key (function key). Different keys are available for this purpose, depending on the type of phone you are using. Each function key is assigned 2 memories.
LM_Ascom_Jun01_25.06.01.fm Page 27 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Clearing a Key You want to clear the assignment made to a configurable key. The function "Clear key" is available for this purpose in the configuration mode. Setting the Number of Line Keys You want to set the number of Line keys available to you for switching purposes. For more detailed information on Line keys, please refer to the section "How to use an Operator Console".
LM_Ascom_Jun01_25.06.01.fm Page 28 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Logging your Phone On You want to log your cordless phone on to a system. You can log your phone on to a maximum of 4 different systems (A, B, C, D). This means you can be reached on the same phone even if you are at a branch office of your company. Logging your Phone Off You want to log your phone out of a system area (A, B, C, D).
LM_Ascom_Jun01_25.06.01.fm Page 29 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Twin Mode You have a corded phone and a cordless phone. You want calls to be automatically rerouted from your corded phone to your cordless phone when you're on the move. Conversely, when you're at your desk, you want to answer all incoming calls on your corded phone only.
LM_Ascom_Jun01_25.06.01.fm Page 30 Thursday, July 12, 2001 5:01 PM Personalizing Your Phone Activating/Deactivating Discreet Ringing on your Phone You do not want to be disturbed by your phone ringing. However, you do not want to switch off your phone. Discreet ringing is available on your phone as an alternative to the usual ringing. With discreet ringing, the ringing signal rings only once. Overview of Settings Available with the "System Assistant" You want to carry out settings on the system.
LM_Ascom_Jun01_25.06.01.fm Page 31 Thursday, July 12, 2001 5:01 PM */# Procedures */# Procedures You can use */# procedures to activate the functions.The following tables show which functions are supported by your system. You can either type in a */# procedure directly or store it under a key.
LM_Ascom_Jun01_25.06.01.fm Page 32 Thursday, July 12, 2001 5:01 PM */# Procedures Not in a call Remote control */# procedure The control key on an attached keyboard has no function.
LM_Ascom_Jun01_25.06.01.fm Page 33 Thursday, July 12, 2001 5:01 PM Announcement • To a subscriber • To a group • Answer to group Send message • To a subscriber • To a group • To all *7998 *79 *89 *3598 # *35 # *3599 # Answer call *86
LM_Ascom_Jun01_25.06.01.fm Page 34 Thursday, July 12, 2001 5:01 PM */# procedure Remote control */# Procedures Intrusion • Protect against • Allow to own phone *04 #04 X X Activate exchange access with charge recall *32
LM_Ascom_Jun01_25.06.01.
LM_Ascom_Jun01_25.06.01.fm Page 36 Thursday, July 12, 2001 5:01 PM Index Index */# Procedures ............................................................................................................................. 31 Abbreviated dialling ....................................................................................................................... 8 Abbreviated dialling memory: Create/overwrite entry ................................................................... 25 Absence key..........
LM_Ascom_Jun01_25.06.01.fm Page 37 Thursday, July 12, 2001 5:01 PM Index Configuring the system ................................................................................................................ 22 Confirmation Tone ....................................................................................................................... 29 Connect .......................................................................................................................................
LM_Ascom_Jun01_25.06.01.fm Page 38 Thursday, July 12, 2001 5:01 PM Index List of answered calls ..................................................................................................................... 8 Locking .................................................................................................................................. 16, 29 Locking your phone ...............................................................................................................
LM_Ascom_Jun01_25.06.01.fm Page 39 Thursday, July 12, 2001 5:01 PM Index Setting the Ringing Volume.......................................................................................................... 23 Setting the volume ....................................................................................................................... 23 Storing a Function under a Key.....................................................................................................
LM_Ascom_Jun01_25.06.01.fm Page 40 Thursday, July 12, 2001 5:01 PM www.ascom.com/pbx Reference to Other Documents Operating Instructions Office 10 Operating Instructions Office 25 Operating Instructions Office 35 Operating Instructions Office 45/45pro Operating Instructions Office 130/130pro System Assistant Operating Instructions for the end user Subject to delivery availability and technical modifications. 20321642en_ba_b0 The scope of performance depends on the software.
