Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
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1. Introduction
The Unite Connectivity Manager (Unite CM) is a server software platform used for
messaging and alarm handling in your system. It is also used for the administration of users
and groups, for supervision, activity logging and fault logging etc. Unite CM is a software on
the Elise3 hardware. It can be used independently but also work in combination with other
Unite modules or System 900 modules.
An input serial interface is included to enable pagings from external equipment. The input
serial interface supports the ESPA 4.4.4 protocol, the Ascom Line protocol and the TAP 1.8
protocol. The Ascom Line protocol is designed to be simple enough to be controlled
manually, using a terminal program connected to the serial port.
An output serial interface is also included to support the sending of messages to external
paging systems. The output serial interface supports the ESPA 4.4.4 protocol and the TAP
1.8 protocol.
Unite CM is delivered with a basic level of functionality, but depending on customer
requests, it can be licensed to have additional levels of functionality.
Messaging features supported by Unite CM include SMS between users in the system,
sending instant or predefined text messages from a web browser or messages
automatically sent when triggered from for example, a handset or a physical input. It is also
possible to send messages to text displays, for example LED signs and corridor displays.
Unite CM also includes a central phonebook which can be accessed from the handsets. The
number of entries in the phonebook depends on whether the internal database or an
external database is used as phonebook source.
The included Device Manager is used for managing devices such as handsets, desktop
chargers and charging racks, that is, handle parameters and software for the devices.
Unite CM can handle different types of protocol and can be used for converting events to
actions in your system and it provides an assignment interface to offer the ability for users
to dynamically assign recipients to events. It can be used to integrate into Nurse Call
systems, Patient Monitoring systems, Laboratory Information systems, Hospital Information
systems, Radiology Information systems, Building Management systems, and Security
Management systems.
The Unite CM contains a java interface for sending and receiving messages defined by the
OA-XML protocol.
Administration of users, groups, user teams, management of alarms from handsets and
system units, supervision of other system modules and IP equipment etc. can be done via a
remote connection to a customer site.
NOTE: The software uses open-source components and the source code can be downloaded
from the website: oss.ascom-ws.com.
1.1 Licenses for Unite CM
1.1.1 Base Licenses
• FE3-C1ALCBAS, Unite Connectivity Manager, Compact BASE
(Maximum 100 Messaging users).
The Compact Base license including 10 Messaging users and management of up to 20
devices in Device Management, SMS, Location, Multicast, Broadcast, Remote
Management Client, Carrier System Interface
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, Messaging groups, OAP basic one-way