Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
56
Symbols used in the Fault Log
To get more detailed information about the events, it is possible to expand the log entries
by clicking the “Expand all entries” link. Single log entries can be expanded by clicking the
individual “+” symbol.
Block Repeated Faults
If a Status Log is received repeatedly, i.e. a Status Log with the same content and from the
same Unite Address, it can be blocked for a set period of time. Repeated Status Logs can
occur in the system for example if a Unite module sends Activity Logs to a Unite CM that has
no license to handle Activity Logs.
Unite CM will discard all blocked Status Logs that are received during the set time, i.e. if the
timeout is set to 10 minutes and the Status Log is received once every minute, every tenth
Status Log will be stored in Unite CM. No actions will be executed for the discarded Status
Logs.
Unite CM keeps track of up to 100 different Status Logs and the timeout is set individually
for each one of them.
The timeout is set on the “Administer Fault Log” page, refer to 4.11.5 Administer Fault Log
below.
4.11.5 Administer Fault Log
In the Administer Fault Log page, it is possible to export the log file to CSV (Comma
Separated Values) file format and to clear the status log file from non-active faults. A
timeout can be set to block repeated Status Logs i.e. the fault will be discarded and no
actions will be executed.
1 Click “Configuration” on the start page.
2 Select Other > Administer Fault Log in the menu on the Configuration page.
Export Fault Log
1 Click “Export”.
2 Click “Save” in the dialogue window and enter the file name (default name
statuslog.csv) and the file path.
Clear Fault Log
1 Click “Clear”.
2 Click “Yes” in the dialogue window to remove all non-active faults from the status log
file.
Symbol Description
Active persistent fault
Persistent fault that has been handled
Reset message, no fault exists