Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
54
•Fault ID
This is used to reference a persistent fault when it later is reset
•Fault code
• Description of the fault code
Figure 29. The Active Faults page
The fault will remain in the list until the module sends a status message confirming that the
module is working properly again. It is also possible to delete the fault in the list by clicking
the delete symbol.
NOTE: If the IP address or license is changed in Unite CM, the faults reported for the previous
IP address/license will remain since no confirmation can be received. These faults
must be manually deleted.
The active faults list page has to be manually updated by clicking the “Update Page” link
uppermost on the page.
4.11.2 Reset the Error Relay
The error relay can be reset manually from the Active Faults page.
NOTE: If the redundancy functionality is activated (see 4.12 Redundancy on page 59), the
error relay should only be connected to the primary Unite CM since it is preferred to
be the active module.
1 Click “Configuration” on the start page.
2 Select Status > Active Faults in the menu on the Configuration page.
3 Click “Reset” button.
4.11.3 Level of Seriousness for different Fault Types (Module Fault List)
A module fault list exists which shows codes and statuses etc. for each module in the
system. The list is used for setting up actions in the fault handler for all errors of a certain
level of seriousness.
The level of seriousness can be changed for different fault types in the logs.
1 Click “Configuration” on the start page.
2 Select Other > Advanced Configuration in the menu on the Configuration page.
3 Click “Troubleshoot” button on the Advanced Configuration page.
Figure 28.