Troubleshooting guide
TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
46
included in the message text is the DECT location that could be very old and
no longer valid.
1 Select Alarm Handling > Locations and click “Add”.
2 Enter the code for the location in the Code text field.
Tip: To get the code for the location: 1) select alarm trigger, 2) create a message
action, 3) click “Reply to sender” icon to send the message to the sender of the alarm,
4) insert [location] in the message text, 5) trigger an alarm. You will receive the code
in the display.
3 Enter a short description of the location in the Description text field. Click “Save”.
When setting up the alarm action this description can be included in the message
text.
4.9 Advanced Event Handling
Unite CM includes an Event Handler which makes it possible to set up actions on incoming
events such as mobile data, alarm, activation of an input, etc.
Different actions depending on the incoming event, can then be performed by Event
Handler. Actions can be both internal, i.e. start other Actions after a delay, and external, i.e.
send a message, start a siren, or to present information about the alarm in an Alarm
Management Client (AMC).
4.9.1 Planning
Before implementation of actions and events, it is necessary to plan and identify actions and
events etc. that is going to be set up in the GUI. If Duty Assignment is going to be used you
also have to consider about user teams, location layout, and access rights.
For best result, follow the step-by-step guide:
1 Identify external Events that shall result in an action.
2 Which actions are needed for the Event.
3 Which information are needed in the actions.
4 Define escalation chain, and success/failure conditions.
Figure 21. Example of an escalation chain with success/failure conditions
5 If Duty Assignment is going to be used, create location layout and related
information.
6 Define required conversion tables.
7 If Duty Assignment is going to be used, Users and User Teams have to be defined and
Access Rights for the User Teams.
When this is done the administration of the User Interface can be started. See User Manual,
Action Assignment in Unite Connectivity Manager, TD 92842EN on how to configure and
administrate.
Figure 20.