Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
45
Figure 20. Available information for the data trigger
5 Select number of beeps in the Beep Code drop-down list.
6 Select message priority in the Priority drop-down list.
7 If the loudspeaker mode on the handset shall be activated when a user has accepted
the PTT message, tick the Loudspeaker check box.
8 Click Save
Select Escalation Action
If the Request confirmation check box is checked and the message has not been
confirmed within the specified time, it can be escalated to another action which in
turn can be escalated. Up to three escalations are possible for each triggered alarm
action.
Note: If the input trigger is repeated make sure the Repetition Time, refer to
• Input Trigger on page 41, is longer than the complete escalation chain. This is
advised to avoid confusing the users with several simultaneous escalation chains for
the same trigger.
1 Enter (in seconds) for how long Unite CM shall wait before escalation.
2 Select action to take in the Escalation drop-down list and click “Add”.
• For Message action refer to • Message Action on page 42.
• For Output action refer to • Output Action on page 43.
• For Push-to-talk Message refer to • Push to talk (PTT) Message on page 44.
3 Click “Save”.
4.8.3 Add Locations
NOTE: Requires an additional license, see 1.1 Licenses for Unite CM on page 1.
IMPORTANT: Do not mix the two location types DECT location and Base Station location in
one system.
When the Alarm Handling on Unite CM triggers on “Alarm trigger“ the
included location in a text message action can be faulty because DECT
location is prioritized higher then Base Station location. That is if a handset
has received a DECT location in one area and the user sends an alarm from
another area with only Base Station locations, the location that will be
Figure 19.