Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
27
• Group ID
Each member in this group will receive a separate message, which means that if it is a
large group it will take some time before the message has reached all members. Used for
small groups (up to 10 members) and groups where delivery control is needed.
• Multicast Group ID
In a Multicast Group one message is sent to a group number in a specified category,
which means that the message is sent simultaneously to all members in the group. Used
for large groups with no need of delivery control.
• Broadcast ID
In a Broadcast Group one message is sent to a all handsets in the specified category.
Used for sending general messages to all members.
To be able to add Broadcast and Multicast Groups there must be categories that support the
corresponding function. If no such category exist, then the feature will be disabled.
No delivery control (Multicast/Broadcast) is used since the system has no possibility to
check if the message has reached all handsets.
NOTE: The Call IDs included in a group have to exist as individual Call IDs in the Number Plan.
If they do not exist in the Number Plan, an error message (with the missing Call IDs) is
displayed when trying to save the group. The Call IDs must be added before the
group can be saved.
4.3.1 Single Group
1 Click “Users & Groups” on the start page.
2 Select Messaging > Groups in the menu on the Configuration page.
3Click “Croup ID”.
4
5 Enter the following settings:
Setting Description
Call ID: Call ID for the group
Description: Description of the group.