Troubleshooting guide

TD 92735EN
15 May 2012 / Ver. G
Installation and Operation Manual
Unite Connectivity Manager
22
5 Click “Save”.
4.2.1 Advanced Diversion
Advanced diversions can be modified to only divert messages when the handset is reported
absent, out of range or not reachable, and dependent on work shift. Messages will then be
sent to the specified number/address during the selected work shift only. Setting up
Advanced Diversion will replace any existing simple diversion for the user. Advanced
diversion can be set up for a user by clicking the symbol for the user in the Users page
or by clicking the symbol and then “Advanced diversion” in the User Setup page.
1 Click Messaging > Users in the menu on the Configuration page.
2 Click the symbol to the right of the user.
User Teams
Available:
Member of:
1. Mark the user team you want the user to be a member of in
the Available field.
2. Click the “->” button to move the User Team to the Member of
field.
Diversion Diversion to other users can be set up to handle messages sent
to a user that is unreachable. Messages can be diverted with
direct addressing or by using the Number Plan for address look
up. When direct addressing is used, the call address in the
diversion condition does not have to be defined in the Number
Plan. The category must however always be defined in the
Number Plan.
Divert to
Number/Address: Enter a number or a personal address to divert messages to.
Interface: The messaging system to which the handset belongs, (defined in
the Setup Wizard).